cacarlson
Level 1
(4 points)
Q: iTunes cannot read the contents of the iPod
On a iPod model MC540LL/A running iOS 6.1.6 I get this alert:
iTunes cannot read the contents of the iPod “Carl Carlson’s iPod”. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings.
There is no such Summary tab nor Restore.
I do have
Restore all Settings
Erase all Content and Settings
plus several others which don't appear relevant.
Which is appropriate?
Thanks
iPod touch, iOS 6.1.6
lllaass
Level 10
(188,143 points)
Connect the iPod to your computer and restore via iTunes
You can then restore from backup:
To restore from backup see:
Restore your device from an iCloud or iTunes backup - Apple Support
https://support.apple.com/en-us/HT204184
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
