buddysat

Q: El Capitan will not restart or shut down.

El Capitan will not restart or shut down after I installed it on my MacBook Pro.  It simply hangs up and does nothing and I have to manually shut down by holding the power button down.

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 2, 2015 8:53 AM

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Q: El Capitan will not restart or shut down.

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  • by GenericAppleUser,

    GenericAppleUser GenericAppleUser Apr 11, 2016 10:21 PM in response to buddysat
    Level 1 (4 points)
    Apr 11, 2016 10:21 PM in response to buddysat

    I have found a simple solution that seems to get me out of trouble.

    When you're ready, close down all applications and then relaunch finder.

    Once you relaunch finder it seems to shut down as per normal every time.

    If I don't relaunch finder it just seems to mess up finder as every other app still functions

     

    Hope this helps

  • by shutterJJ,

    shutterJJ shutterJJ Apr 12, 2016 7:54 AM in response to GenericAppleUser
    Level 1 (8 points)
    Desktops
    Apr 12, 2016 7:54 AM in response to GenericAppleUser

    Im not able to launch finder now either its a bit hit and miss.  When I was able to empty trash i could open finder now nothing is going into my trash.  Seems really quirky everyday there is something new.  seems to work then goes back to not working.  Hope to find a solution soon!!!!  APPLE ?????  

  • by Leon Ko,

    Leon Ko Leon Ko Apr 24, 2016 11:04 AM in response to buddysat
    Level 1 (19 points)
    Apr 24, 2016 11:04 AM in response to buddysat

    I found a solution to my shutdown problem.  I have ProTools (ver. 12) installed on my MacPro with El Capitan.  I dumped the Digidesign CoreAudio.plugin in the trash at first and later I had second thoughts about it and so I retrieved it and put it on the desktop.  The computer since then shuts down and restarts without a hitch.  So far so good.  Hope that helps.

  • by thehagsman,

    thehagsman thehagsman Apr 25, 2016 5:00 PM in response to forrestfromLA
    Level 1 (4 points)
    Apr 25, 2016 5:00 PM in response to forrestfromLA

    forrestfromLADec 29, 2015 9:16 AM Re: El Capitan will not restart or shut down.

    in response to KCM_CEE

     

     

    I believe this solved the issue as well. I had Pro Tool and removed it, removed some leftover Symantec extensions to no avail but this seemed to work. I have CleanmyMac2 running on it then and now with no problems.  Thanks!!

  • by pinkstones,

    pinkstones pinkstones Apr 25, 2016 5:09 PM in response to thehagsman
    Level 5 (4,209 points)
    Safari
    Apr 25, 2016 5:09 PM in response to thehagsman

    thehagsman wrote:

     

    forrestfromLADec 29, 2015 9:16 AM Re: El Capitan will not restart or shut down.

    in response to KCM_CEE

     

     

    I believe this solved the issue as well. I had Pro Tool and removed it, removed some leftover Symantec extensions to no avail but this seemed to work. I have CleanmyMac2 running on it then and now with no problems.  Thanks!!

     

    CleanMyMac is garbage.  It's one of the worst pieces of scamware out there.  You need to uninstall it.  Putting it on your computer is the equivalent of throwing it out a window onto a concrete parking lot.  All you need to do is search these forums for CleanMyMac and other programs like it to find out just what our opinion of these so-called "maintenance" apps are. 

     

    Macs do not need ANY program that claims it will clean, boost, organize, optimize, refresh, etc. your computer.

  • by AkuskaUK,

    AkuskaUK AkuskaUK May 11, 2016 5:57 AM in response to SebRex
    Level 1 (4 points)
    May 11, 2016 5:57 AM in response to SebRex

    You beautiful person! This issue has affected my macbook for ages...until now! Fixed the non shutdown/restart! THANK YOU!

  • by thomgiles,

    thomgiles thomgiles May 18, 2016 7:54 AM in response to buddysat
    Level 1 (4 points)
    May 18, 2016 7:54 AM in response to buddysat

    I also had the same problem (solved by deactivating Library/Audio/Plug-Ins/HAL/Digidesign CoreAudio.plugin)

  • by Jarno1969,

    Jarno1969 Jarno1969 May 20, 2016 7:02 AM in response to buddysat
    Level 1 (4 points)
    May 20, 2016 7:02 AM in response to buddysat

    I have the same problem.

    I have tried to disable the integration with finder, without success.

    I have tried the SMC and PRAM reset and nothing works.

     

    I have installed Onyx but nothing seems to work, I had to shut up the system with the back button.

     

    I own an Imac 27" (final 2013)

    Processor 3,2 core i5

    Mac Os 10.11.5

    I forgot to mention that I don't have the didi driver mentioned

    Any help will be wellcome

     

    Best regards

  • by dialabrain,

    dialabrain dialabrain May 20, 2016 7:19 AM in response to Jarno1969
    Level 5 (6,241 points)
    Mac App Store
    May 20, 2016 7:19 AM in response to Jarno1969

    If you have Wacom software installed try disabling it from loading at startup.

  • by Jarno1969,

    Jarno1969 Jarno1969 May 20, 2016 7:56 AM in response to dialabrain
    Level 1 (4 points)
    May 20, 2016 7:56 AM in response to dialabrain

    Thanks for your answer.

    I have the soft of a Bamboo Wacom, I am deleting the utilities, but no item was in the start up

  • by Gerfried Kumbartzki,

    Gerfried Kumbartzki Gerfried Kumbartzki May 20, 2016 9:27 AM in response to buddysat
    Level 1 (108 points)
    Video
    May 20, 2016 9:27 AM in response to buddysat

    Call it delayed shutdown. The shutdown intermittently takes forever and none of the solutions seems to resolve the problem.

    My solution is to put the MacBookPro into sleep by closing the lid and voila after 5  or so minutes the system is shut down.

    I have often an external disk with a light on and see when it shuts off. It is intermittently, and therefore it is very hard to find a fix.

     

    Gerfried

  • by Fourtis,

    Fourtis Fourtis May 20, 2016 9:44 PM in response to dialabrain
    Level 1 (18 points)
    May 20, 2016 9:44 PM in response to dialabrain

    Hi dialabrain,

     

    I did disable Wacom on startup and it worked for me!

     

    Thank you,

    JR

  • by dialabrain,

    dialabrain dialabrain May 20, 2016 9:57 PM in response to Fourtis
    Level 5 (6,241 points)
    Mac App Store
    May 20, 2016 9:57 PM in response to Fourtis

    you're welcome.

  • by Jarno1969,

    Jarno1969 Jarno1969 May 21, 2016 1:22 AM in response to dialabrain
    Level 1 (4 points)
    May 21, 2016 1:22 AM in response to dialabrain

    Hi again,

     

    I've delateted all the items related to Wacom in the start up but the problem with finder persistsstartup.jpgThis a pic if perhaps can show you the problem

  • by Sr. Brits,Helpful

    Sr. Brits Sr. Brits May 27, 2016 2:07 AM in response to dialabrain
    Level 1 (9 points)
    May 27, 2016 2:07 AM in response to dialabrain

    Removing Wacom software from the "start up" apps on my user work!! =D Thanks!!

     

    If someone doesn't know how to do that, here is how. Follow this instructions:

    1. Open System preferences

    2. Users & Groups

    3. Click "Start Up Items"

    4. Select Wacom related software and click the minus button (if your not able to select it, click the "lock" located in the left-down corner of the window to be able to make changes).

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