nkirkian
Level 1 (4 points)
Notebooks

Q: Weird random shutdown code -128

Recently I've started having some issues with my Macbook Pro Retina 15 mid-2014. While working the screen goes dark/black and computer shuts down. When boot all previously opened windows reopen without showing unexpected shutdown>send error to Apple.

 

I've used Apple Diagnostics to test the device and no error showed.

 

I've re-installed El Capitan and the same issue happened.

 

Below is a quick log message. Could you please inform me which message to post here? Thanks

 

5/14/16 8:34:01.813 PM com.apple.xpc.launchd[1]: (com.apple.FileSyncAgent.PHD.isRunning) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

5/14/16 8:34:01.823 PM com.apple.xpc.launchd[1]: (com.apple.speech.speechsynthesisd) This key does not do anything: OnDemand

5/14/16 8:34:01.826 PM com.apple.xpc.launchd[1]: (com.apple.trustd.agent) This key does not do anything: OnDemand

5/14/16 8:34:01.826 PM com.apple.xpc.launchd[1]: (com.apple.trustd.agent) The ServiceIPC key is no longer respected. Please remove it.

5/14/16 8:34:01.826 PM com.apple.xpc.launchd[1]: (com.apple.TrustEvaluationAgent) This key does not do anything: OnDemand

5/14/16 8:34:01.872 PM com.apple.SecurityServer[77]: Entering service

5/14/16 8:34:01.000 PM kernel[0]: AirPort: Link Down on en0. Reason 8 (Disassociated because station leaving).

5/14/16 8:34:01.000 PM kernel[0]: Got incomplete channel sequence length 0, should be 16

5/14/16 8:34:01.000 PM kernel[0]: Got incomplete channel sequence length 0, should be 16

5/14/16 8:34:01.000 PM kernel[0]: en0: channel changed to 1

5/14/16 8:34:01.000 PM kernel[0]: en0::IO80211Interface::postMessage bssid changed

5/14/16 8:34:01.000 PM kernel[0]: bpfAttach len 94 dlt 163

5/14/16 8:34:01.000 PM kernel[0]: bpfAttach len 30 dlt 105

5/14/16 8:34:01.000 PM kernel[0]: bpfAttach len 52 dlt 127

5/14/16 8:34:01.000 PM kernel[0]: bpfAttach len 38 dlt 192

5/14/16 8:34:01.894 PM configd[50]: dhcp_arp_router: en0 SSID unavailable

5/14/16 8:34:01.902 PM configd[50]: setting hostname to "Naregs-MacBook-Pro.local"

5/14/16 8:34:01.903 PM configd[50]: preference: no sharing preferences

5/14/16 8:34:01.905 PM configd[50]: network changed

5/14/16 8:34:01.000 PM kernel[0]: IOGraphics flags 0x43

5/14/16 8:34:01.000 PM kernel[0]: AppleCamIn::init

5/14/16 8:34:01.000 PM kernel[0]: AppleCamIn::probe

5/14/16 8:34:01.000 PM kernel[0]: AppleCamIn::start

5/14/16 8:34:01.000 PM kernel[0]: virtual bool AppleCamIn::start(IOService *): about to configure DDR

5/14/16 8:34:01.000 PM kernel[0]: AppleCamIn::start - S2 DDR Frequency set to 450 MHz (default)

5/14/16 8:34:01.951 PM UserEventAgent[41]: Captive: CNPluginHandler en0: Inactive

5/14/16 8:34:01.953 PM UserEventAgent[41]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin

5/14/16 8:34:01.000 PM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][start] -- completed -- result = TRUE -- 0x6800 ****

5/14/16 8:34:01.000 PM kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed (matched on Device) -- 0x6800 ****

5/14/16 8:34:01.000 PM kernel[0]: [IOBluetoothFamily][staticBluetoothTransportShowsUp] -- Received Bluetooth Controller register service notification -- 0x6800

5/14/16 8:34:01.000 PM kernel[0]: [IOBluetoothFamily][start] -- completed

5/14/16 8:34:01.000 PM kernel[0]: [IOBluetoothHostController][start] -- completed

5/14/16 8:34:01.981 PM secinitd[143]: UID[0]: cache loaded: /System/Library/Caches/com.apple.app-sandbox-cache.plist

5/14/16 8:34:01.981 PM secinitd[143]: ctkd[141]: unable to get root path for bundle of main executable: /System/Library/Frameworks/CryptoTokenKit.framework/ctkd

5/14/16 8:34:01.000 PM kernel[0]: [IOBluetoothHostController::setConfigState] calling registerService

5/14/16 8:34:01.000 PM kernel[0]: **** [IOBluetoothFamily][ProcessBluetoothTransportShowsUpActionWL] -- calling IOBluetoothFamily's registerService() -- 0xcc70 -- 0x9000 -- 0x6800 ****ƒ

5/14/16 8:34:01.000 PM kernel[0]: **** [IOBluetoothFamily][ProcessBluetoothTransportShowsUpActionWL] -- Connected to the transport successfully -- 0xcc70 -- 0x9000 -- 0x6800 ****

5/14/16 8:34:02.008 PM systemkeychain[134]: done file: /var/run/systemkeychaincheck.done

5/14/16 8:34:02.036 PM apsd[73]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)

5/14/16 8:34:02.000 PM kernel[0]: in6_unlink_ifa: IPv6 address 0x7ad9ea0264ed0bf has no prefix

5/14/16 8:34:02.066 PM com.apple.xpc.launchd[1]: (com.apple.CoreRAID[46]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.CoreRAID

5/14/16 8:34:02.000 PM kernel[0]: Previous shutdown cause: -128

MacBook Pro with Retina display, OS X El Capitan (10.11.4)

Posted on May 14, 2016 10:29 AM

by OGELTHORPE,Solvedanswer
OGELTHORPE OGELTHORPE
Level 9 (52,323 points)
Mac OS X
A:

A model identifier 11,2 MBP uses Apple diagnostics, not the Apple Hardware Test.

 

https://support.apple.com/en-us/HT202731

 

Ciao.

Posted on May 27, 2016 5:24 AM

Close
nkirkian

Q: Weird random shutdown code -128

  • All replies
  • Helpful answers

  • by nkirkian,

    nkirkian nkirkian May 14, 2016 11:14 AM in response to nkirkian
    Level 1 (4 points)
    Notebooks
    May 14, 2016 11:14 AM in response to nkirkian

    Her are all shut down causes:

    5/14/16 7:32:45.000 PM kernel[0]: Previous shutdown cause: -128

    5/14/16 8:34:02.000 PM kernel[0]: Previous shutdown cause: -128

    5/14/16 8:50:50.000 PM kernel[0]: Previous shutdown cause: -128

  • by Linc Davis,

    Linc Davis Linc Davis May 14, 2016 12:53 PM in response to nkirkian
    Level 10 (207,963 points)
    Applications
    May 14, 2016 12:53 PM in response to nkirkian

    There have been several abnormal shutdowns in the last few days. A negative shutdown code may indicate a hardware problem. The precise meaning of the codes is not publicly documented.

    If you haven't already done so, you can try resetting the System Management Controller. Otherwise, or if the reset has no effect, see below.

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

    Keep your confidential data secure during hardware repair.

    Apple recommends that you deauthorize a device in the iTunes Store before having it serviced.

    *An SSD doesn't need to be zeroed.

  • by nkirkian,

    nkirkian nkirkian May 14, 2016 2:13 PM in response to Linc Davis
    Level 1 (4 points)
    Notebooks
    May 14, 2016 2:13 PM in response to Linc Davis

    Thanks for your reply Linc

     

    Could you please analyze this log? Thanks!

     

    5/15/16 1:07:15.000 AM kernel[0]: Waiting for DSMOS...

    5/15/16 1:07:15.684 AM diagnosticd[122]: ostraceutil returned error 18176 while linking caches

    5/15/16 1:07:15.711 AM com.apple.xpc.launchd[1]: (com.apple.FileSyncAgent.PHD.isRunning) The HideUntilCheckIn property is an architectural performance issue. Please transition away from it.

    5/15/16 1:07:15.723 AM com.apple.xpc.launchd[1]: (com.apple.speech.speechsynthesisd) This key does not do anything: OnDemand

    5/15/16 1:07:15.725 AM com.apple.xpc.launchd[1]: (com.apple.TrustEvaluationAgent) This key does not do anything: OnDemand

    5/15/16 1:07:15.727 AM com.apple.xpc.launchd[1]: (com.apple.trustd.agent) This key does not do anything: OnDemand

    5/15/16 1:07:15.727 AM com.apple.xpc.launchd[1]: (com.apple.trustd.agent) The ServiceIPC key is no longer respected. Please remove it.

    5/15/16 1:07:15.782 AM com.apple.SecurityServer[77]: Entering service

    5/15/16 1:07:15.786 AM apsd[73]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)

    5/15/16 1:07:15.000 AM kernel[0]: AirPort: Link Down on en0. Reason 8 (Disassociated because station leaving).

    5/15/16 1:07:15.000 AM kernel[0]: Got incomplete channel sequence length 0, should be 16

    5/15/16 1:07:15.000 AM kernel[0]: Got incomplete channel sequence length 0, should be 16

    5/15/16 1:07:15.000 AM kernel[0]: en0: channel changed to 1

    5/15/16 1:07:15.000 AM kernel[0]: en0::IO80211Interface::postMessage bssid changed

    5/15/16 1:07:15.000 AM kernel[0]: bpfAttach len 94 dlt 163

    5/15/16 1:07:15.000 AM kernel[0]: bpfAttach len 30 dlt 105

    5/15/16 1:07:15.000 AM kernel[0]: bpfAttach len 52 dlt 127

    5/15/16 1:07:15.000 AM kernel[0]: bpfAttach len 38 dlt 192

    5/15/16 1:07:15.804 AM configd[50]: dhcp_arp_router: en0 SSID unavailable

    5/15/16 1:07:15.808 AM configd[50]: network changed

    5/15/16 1:07:15.811 AM configd[50]: setting hostname to "Naregs-MacBook-Pro.local"

    5/15/16 1:07:15.812 AM configd[50]: preference: no sharing preferences

    5/15/16 1:07:15.000 AM kernel[0]: IOGraphics flags 0x43

    5/15/16 1:07:15.000 AM kernel[0]: AppleCamIn::init

    5/15/16 1:07:15.000 AM kernel[0]: AppleCamIn::probe

    5/15/16 1:07:15.000 AM kernel[0]: AppleCamIn::start

    5/15/16 1:07:15.000 AM kernel[0]: virtual bool AppleCamIn::start(IOService *): about to configure DDR

    5/15/16 1:07:15.000 AM kernel[0]: AppleCamIn::start - S2 DDR Frequency set to 450 MHz (default)

    5/15/16 1:07:15.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][start] -- completed -- result = TRUE -- 0x3800 ****

    5/15/16 1:07:15.000 AM kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed (matched on Device) -- 0x3800 ****

    5/15/16 1:07:15.000 AM kernel[0]: [IOBluetoothFamily][staticBluetoothTransportShowsUp] -- Received Bluetooth Controller register service notification -- 0x3800

    5/15/16 1:07:15.000 AM kernel[0]: [IOBluetoothFamily][start] -- completed

    5/15/16 1:07:15.000 AM kernel[0]: [IOBluetoothHostController][start] -- completed

    5/15/16 1:07:15.000 AM kernel[0]: [IOBluetoothHostController::setConfigState] calling registerService

    5/15/16 1:07:15.000 AM kernel[0]: **** [IOBluetoothFamily][ProcessBluetoothTransportShowsUpActionWL] -- calling IOBluetoothFamily's registerService() -- 0x4340 -- 0x9800 -- 0x3800 ****

    5/15/16 1:07:15.000 AM kernel[0]: **** [IOBluetoothFamily][ProcessBluetoothTransportShowsUpActionWL] -- Connected to the transport successfully -- 0x4340 -- 0x9800 -- 0x3800 ****

    5/15/16 1:07:15.968 AM UserEventAgent[41]: Captive: CNPluginHandler en0: Inactive

    5/15/16 1:07:15.970 AM UserEventAgent[41]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin

    5/15/16 1:07:15.974 AM secinitd[143]: UID[0]: cache loaded: /System/Library/Caches/com.apple.app-sandbox-cache.plist

    5/15/16 1:07:15.974 AM secinitd[143]: ctkd[142]: unable to get root path for bundle of main executable: /System/Library/Frameworks/CryptoTokenKit.framework/ctkd

    5/15/16 1:07:15.000 AM kernel[0]: in6_unlink_ifa: IPv6 address 0xf5083252627f6c29 has no prefix

    5/15/16 1:07:16.008 AM systemkeychain[138]: done file: /var/run/systemkeychaincheck.done

    5/15/16 1:07:16.000 AM kernel[0]: Previous shutdown cause: -128

    5/15/16 1:07:16.000 AM kernel[0]: hmm.. mismatch sizes: 3100 vs 20

  • by Linc Davis,

    Linc Davis Linc Davis May 14, 2016 2:27 PM in response to nkirkian
    Level 10 (207,963 points)
    Applications
    May 14, 2016 2:27 PM in response to nkirkian

    I don't have anything to add. Good luck.

  • by nkirkian,

    nkirkian nkirkian May 27, 2016 5:10 AM in response to nkirkian
    Level 1 (4 points)
    Notebooks
    May 27, 2016 5:10 AM in response to nkirkian

    Where can I find Apple Hardware Test software for my MacBookPro11,2 Mac-3CBD00234E554E41

    Thank you in advance

  • by OGELTHORPE,Solvedanswer

    OGELTHORPE OGELTHORPE May 27, 2016 5:24 AM in response to nkirkian
    Level 9 (52,323 points)
    Mac OS X
    May 27, 2016 5:24 AM in response to nkirkian

    A model identifier 11,2 MBP uses Apple diagnostics, not the Apple Hardware Test.

     

    https://support.apple.com/en-us/HT202731

     

    Ciao.

  • by nkirkian,

    nkirkian nkirkian May 27, 2016 6:12 AM in response to OGELTHORPE
    Level 1 (4 points)
    Notebooks
    May 27, 2016 6:12 AM in response to OGELTHORPE

    Thanks

  • by nkirkian,

    nkirkian nkirkian May 27, 2016 6:15 AM in response to Linc Davis
    Level 1 (4 points)
    Notebooks
    May 27, 2016 6:15 AM in response to Linc Davis

    Hi Linc,

     

    After examining the machine in an authorized service provider they found no Hardware issue. But the issue continues after examination.

     

    Today I started work on Macbook using Safe Mode and till now it didn't shut down.

     

    So what could be the problem?

     

    Thanks

  • by Mark Fischer1,

    Mark Fischer1 Mark Fischer1 Sep 23, 2016 8:29 PM in response to nkirkian
    Level 1 (23 points)
    Desktops
    Sep 23, 2016 8:29 PM in response to nkirkian

    Did you ever find a solution to this problem?  I am having a similar issue with a recently purchased iMac.  I am beginning to suspect a problem with my RAM, but the machine has passed all Apple Hardware tests thrown at it thus far.