stevejobsfan0123
Level 8
(43,557 points)
Q: Four of Each Contact
Each of my contacts appears four times in the Contacts app. The problem is, when I try to delete the duplicates, it deletes all entries for that contact, as if they're somehow linked. I see the same behavior on two of my Macs (signed in with the same account), but my iOS devices only show one entry for each contact. I have gone to Contacts > Preferences > Accounts, and I only see one account enabled, so it's not an issue of multiple accounts' contacts conflicting.
The other weird thing, and I think this is the source of the issue, is that I see many different entries in "Groups," all of which are just called "card." Each of these contains mostly the same contacts.
Any advice on how to proceed? Do I just need to turn off all contacts, and then re-add my one account? Or is there some way I can delete some of these "cards" to resolve this?
MacBook Pro with Retina display, OS X El Capitan (10.11.4), 15 in, Late 2013, 256GB, 8GB RAM
stevejobsfan0123
Level 8
(43,557 points)
Unfortunately, when I went to Card > Look for Duplicates per the recommendation in the article you linked to, it deleted the duplicates, but it deleted the originals along with them! Then Contacts crashed, so when I relaunched it there was no "Undo" option.
However, I was able to resolve the issue. I went to my other MacBook Pro, I turned off the Wi-Fi so iCloud contacts wouldn't update, then I opened Contacts. I exported the vCard, sent it to my main Mac, and now I got all the contacts back! When I exported the vCard, I only exported one of the "card" entries from the group menu, and that seemed to have all my contacts - and just one copy.
Anyway, all said and done, I'm happy. And thanks for your help anyway.
