Meredith161

Q: Finder gone, EL Capitan won't install

HI.

I am running Yosemite 10.10.5 and my finder is not working.

I have googled and tried a few things but nothing is working. I tried running the delete script from terminal but it said those files don't existI can't access the library. I tried to fix the problem by upgrading to el capitan - which has now downloaded but won't install. It is just stuck on the "ready to install" screen and says that my computer is restoring ----but never does.

 

PLEASE HELP!!

iMac

Posted on May 28, 2016 12:10 AM

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Q: Finder gone, EL Capitan won't install

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  • by leroydouglas,

    leroydouglas leroydouglas May 28, 2016 7:11 AM in response to Meredith161
    Level 7 (23,358 points)
    Notebooks
    May 28, 2016 7:11 AM in response to Meredith161

    Boot into Recovery (command R) and run from the Utilities menu>Disk Utility>First Aid on your Macintosh HD

     

    Recovery  http://support.apple.com/kb/HT4718

  • by Eric Root,

    Eric Root Eric Root May 28, 2016 9:00 AM in response to Meredith161
    Level 9 (71,155 points)
    iTunes
    May 28, 2016 9:00 AM in response to Meredith161

    Try booting into the Safe Mode or another admin account to do the El Capitan installation.

     

    Safe Mode - About

     

    Safe Mode - Yosemite


    Might be a corrupt .plist.

     

    Do a backup, preferably 2 backups on 2 separate drives.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.finder.plist.  Move the .plist to your desktop.

     

    Re-launch Finder by restarting the computer and test. If it works okay, delete the plist from the desktop.

     

    If the same, return the .plist to where you got it  from, overwriting the newer one.

     

    Thanks to leonie for some information contained in this.

  • by Meredith161,

    Meredith161 Meredith161 May 28, 2016 5:47 PM in response to Meredith161
    Level 1 (4 points)
    Mac OS X
    May 28, 2016 5:47 PM in response to Meredith161

    So, I left the computer alone all night, opened the Installer Log and it has done something. Currently up to line 254 and has not done anything more for 3 hours. What is going on?!!!

  • by Eric Root,

    Eric Root Eric Root May 29, 2016 9:27 AM in response to Meredith161
    Level 9 (71,155 points)
    iTunes
    May 29, 2016 9:27 AM in response to Meredith161

    Try shutting down the computer using the power button and then restart.