HT202639: Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Learn about Connect to Wi-Fi on your iPhone, iPad, or iPod touch
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Helpful answers
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May 29, 2016 6:13 PM in response to glwalkerby Carolyn Samit,Hi,
You need a cellular or Wi-Fi connection to use FaceTime. Over Wi-Fi, FaceTime requires a broadband connection.
Try the troubleshooting steps here > Get help if you can't make or receive FaceTime calls - Apple Support