HT201232: Contact Apple for support and service
Learn about Contact Apple for support and service
Q: When trying to download an APP it says your Apple ID is disabled
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by Carolyn Samit,May 29, 2016 6:41 PM
Carolyn Samit
May 29, 2016 6:41 PM
in response to smallworld1956
Level 10
(120,781 points)
Apple MusicHi,
Even though you changed the password you may need to reset it regardless.
When you see one of these alerts, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.
If you use two-step verification, you need to use your recovery key and a trusted device. And if you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID.
If you see a message that is different from the alerts above and you can't reset your password, contact us for help.
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May 29, 2016 6:42 PMby theratter,Apple ID- "This Apple ID has been disabled for security reasons" alert appears
Apple ID is Disabled - Apple Club
Contacting Apple Customer and Support Service
- Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
- To contact product and tech support: Contacting Apple for support and service including international calling numbers.
- For Mac App Store: Apple - Support - Mac App Store.
- For iTunes: Apple - Support - iTunes.
