Q: El Capitan: Cannot Connect to the App Store
I can easily browse the internet on my home macbook with only a few security problems in browsers after El Capitan was installed yesterday, etc... but the App Store is completely broken, message "Cannot Connect to the App Store".
I have considered lowering my security to try and circumvent.
Does anyone know how to repair the App Store?
MacBook Pro with Retina display, OS X El Capitan (10.11), null
Posted on Oct 1, 2015 4:38 PM
This worked out for me too.
- Opened KeyChain Access app from the Launcher
- Selected "Certificates" in the left panel
- Sorted by name so all the Verisign ones were grouped
- Deleted the ones with "login" in the final column and "Verisign" in the name
- Quit KeyChain Access
- Restarted the Mac
This fixed an inability to connect to the App Store, an inability to connect to the iTunes store (multiple servers), and inability to connect to some SSL (https address) websites depending on the browser (especially in Safari). Plus email browsing in Apple Mail now shows inline images (which were likely to have been https references and so prey to the same problem as in Safari).
Thanks, KK4BCX.
Posted on Oct 5, 2015 7:59 AM