Donnaleigh79

Q: iPhone front camera

Hello Apple Community

 

I am ina bit of a pickle and hope someone out there can help me.

On Sunday I noticed my front facing camera when initialised produces a black smudge spot in the centre of the picture, the screen is fine and its only with the front facing camera facility.

I bought my iPhone from Apple in September last year, I am currently in South Africa so I got hold of the authorised sellers of Apple, the iStore, i chatted to someone online and explained my predicament, they advised me to book my phone in for a repair which a dually did. I went this morning to hand it in only to be told that South Africa and Mexico are the only 2 countries not included in the International Warranty Program.

In short I was indirectly told that I would need to send my iPhone to the UK if I needed a repair - what sort of customer service is that?

 

So, my question is, does anyone have a answer for me or can guide me in the direct way. I will be returning to the UK but it will be after my warranty has expired.

iPhone 6, iOS 9.3.2

Posted on May 31, 2016 1:30 AM

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