Q: Lost important files from iCloud drive

Question

Michel Gerding

Level 1 (4 points)

iCloud

I Had loods of importent files in the iCloud drive and when iT downgraded from 15gb to 5gb and i lost loods of files when iT happend.

if you have A solutiom for my problem pls tel me it

iPad mini Wi-Fi, iOS 9.3.2

Posted on May 31, 2016 1:26 AM

I have this question too

Solved

Level 6 (8,424 points)

Desktops

A:

You can try to restore your device but first you need to back up your information. This article may help you How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support

Posted on May 31, 2016 1:36 AM

Q: Lost important files from iCloud drive

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Helpful answers

Accepted Answer · May 31, 2016 1:36 AM

D.Cohen

Level 6 (8,424 points)

Desktops

May 31, 2016 1:36 AM in response to Michel Gerding

You can try to restore your device but first you need to back up your information. This article may help you How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support