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Helpful answers
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May 31, 2016 6:07 AM in response to arielmimranby Jonathan UK,Hi
If there is a loose connection between your watch and band, check that you are following Apple's instructions when fitting and/or changing the band:
Change your Apple Watch band - Apple Support
If you remain concerned about a potential manufacturing defect, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having them checked (under warranty, if eligible):
- To contact Apple Support:
- Genius Bar (US) information:
- To check your warranty status (requires the serial number from the back of your watch):