Q: I click on the update iTunes, and nothing happens
WIndows 10 user.
Intel core i5 cpu
4.00 GB
64 bit
Toshiba qosmio x505
When I click on the update for the new version of iTunes, nothing happens. Same thing when I add computer to iTunes Match.
Posted on May 27, 2016 11:49 PM
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with third party software.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
Posted on May 31, 2016 7:15 AM