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All replies
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Helpful answers
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May 31, 2016 8:13 AM in response to toula21by ManSinha,Pictures normally should not disappear from your phone -
1. Check deleted items
2. See if iCloud Photo Library or iCloud Photo Stream is turned on in settings - photos on the phone
3. Unless you have an iTunes or iCloud backup - it is going to be very difficult if the photos are not found in 1 & 2
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May 31, 2016 8:33 AM in response to ManSinhaby toula21,Hi
Thanks for the response - the original photos are not in my deleted folder on my phone. When I moved them from my photostream to each album, to my knowledge I did not delete them. I do have iCloud Library and iCloud Photo Stream turned on in settings. I do have iCloud backup, however do I have to do a complete restore on my phone or can I restore only the photos? Will it restore all photos?
Thank you
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May 31, 2016 9:37 AM in response to toula21by Chloelou25,HI im having the same issue and I definitely haven't deleted it I just turned on my iCloud library and now lost my original photos on my ipad
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May 31, 2016 9:47 AM in response to toula21by ManSinha,toula21 wrote:
Hi
Thanks for the response - the original photos are not in my deleted folder on my phone. When I moved them from my photostream to each album, to my knowledge I did not delete them. I do have iCloud Library and iCloud Photo Stream turned on in settings. I do have iCloud backup, however do I have to do a complete restore on my phone or can I restore only the photos? Will it restore all photos?
Thank you
You did not indicate whether you found those Photos in ICPL or iCPS?
If you did and you want them back - you do not have to restore the phoneFollow instructions here
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May 31, 2016 11:37 AM in response to ManSinhaby toula21,the photos were on my phone from my photos - not photo stream that I am aware of. Which section of the directions should I be using?