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Helpful answers
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Jun 1, 2016 2:35 AM in response to Jag5224by thunderzzz,Hi. Try the steps suggested here: If Mail unexpectedly quits when viewing certain messages - Apple Support
Open the Go menu with the Option key pressed - Open Library - Containers and move the folder ‘com.apple.mail’ to the desktop.
Restart your Mac and check whether everything works fine.
Take a look at this Apple Support article and follow the troubleshooting steps you can find there:
Mail (Yosemite): Mail troubleshooting
Try Safe Boot:
- Shut down your Mac
- Wait until your computer turns off and after that press the Power button
- Right after you hear the startup tone, press and hold the Shift key
- Release the Shift key when you see a grey Apple sign and the progress bar below this sign
- After your Mac boots up, restart it as you usually do.
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Jul 21, 2016 6:30 AM in response to Jag5224by appreciate,If mail app is corrupted to resolve the issue : Click go > hold option key & don't release it > library > Macintosh HD > users > user name > library > containers > com.apple.mail > Data > library > preferences > right click on com.apple.mail.plist & move to trash .
Restart from apple logo & empty the trash .
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Jul 21, 2016 1:49 PM in response to appreciateby PatrickJC,This was a splendid solution. It worked perfectly. My thanks to you, "appreciate"
Best Regards,
Patrick
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Jul 21, 2016 11:43 PM in response to PatrickJCby appreciate,you are welcome , we put efforts to sort out the issues .