ElilMari

Q: Is There Any Way To Get Rid of Mac Keeper?

I recently downloaded the App 'MacKeeper' so that it could get rid of the so called 'viruses' that were lurking around my computer. It also told me to sign up but, I didn't seem to sure of this. I've done some research on it now and really want to delete it. Can anybody help me please?

MacBook Pro, iOS 9.3.2

Posted on Jun 1, 2016 4:02 AM

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Q: Is There Any Way To Get Rid of Mac Keeper?

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  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Jun 1, 2016 6:27 AM in response to ElilMari
    Level 9 (52,064 points)
    Mac OS X
    Jun 1, 2016 6:27 AM in response to ElilMari

    You will find instructions here:

     

    https://discussions.apple.com/docs/DOC-3036

     

    Ciao.

  • by Linc Davis,

    Linc Davis Linc Davis Jun 1, 2016 9:00 AM in response to ElilMari
    Level 10 (207,926 points)
    Applications
    Jun 1, 2016 9:00 AM in response to ElilMari

    "MacKeeper" is a scam with only one useful feature: it deletes itself.

    If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.

    Note: These instructions apply to the version of the product that I tested in early 2012. I haven't tested other versions, but so far I've had no reports of failure, and the issue comes up often.

    IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

    Please back up all data before making any changes.

    In the Finder, select

              Go Applications

    from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.

    Quit MacKeeper before dragging it to the Trash.

    Let MacKeeper delete its other components before you empty the Trash.

    Don't try to drag MacKeeper from the Dock or the Launchpad to the Trash.

    Don't try to remove MacKeeper while running in safe mode.