EtreCheck version: 2.9.12 (265)
Report generated 2016-05-31 21:14:43
Download EtreCheck from https://etrecheck.com
Runtime 1:36
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Hardware Information: ⓘ
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 1978
Video Information: ⓘ
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: about one day
Disk Information: ⓘ
Crucial_CT1024M550SSD1 disk0 : (1.02 TB) (Solid State - TRIM: No)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Rak New (disk1) / : 1.02 TB (526.51 GB free)
Core Storage: disk0s2 1.02 TB Online
HL-DT-ST DVDRW GS31N ()
USB Information: ⓘ
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/BlueStacks.app
[not loaded] com.bluestacks.kext.Hypervisor (4.3.26 - 2015-07-30) [Support]
/Applications/Wondershare Filmora.app
[not loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6 - 2016-03-25) [Support]
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-05-24) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-05-24) [Support]
/Library/Extensions
[not loaded] com.citrix.kext.gusb (1.0 - 2016-05-30) [Support]
[loaded] com.globaldelight.driver.BoomDevice (1.4 - SDK 10.10 - 2016-05-30) [Support]
[not loaded] org.virtualbox.kext.VBoxDrv (4.1.2 - 2016-05-30) [Support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.1.2 - 2016-05-30) [Support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.1.2 - 2016-05-30) [Support]
[not loaded] org.virtualbox.kext.VBoxUSB (4.1.2 - 2016-05-30) [Support]
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.27 - SDK 10.6 - 2016-05-30) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.27 - SDK 10.6 - 2014-10-24) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.27 - SDK 10.6 - 2014-10-24) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.27 - SDK 10.5 - 2014-10-24) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.27 - SDK 10.6 - 2014-10-24) [Support]
Startup Items: ⓘ
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete in OS X Yosemite
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 155 Apple tasks
[running] 76 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 47 Apple tasks
[loaded] 154 Apple tasks
[running] 90 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2013-03-29) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2013-03-10) [Support]
[running] com.avast.secureline.update-agent.plist (2016-04-28) [Support]
[loaded] com.avast.secureline.userinit.plist (2016-04-28) [Support]
[running] com.avast.update-agent.plist (2016-05-25) [Support]
[loaded] com.avast.userinit.plist (2016-05-25) [Support]
[loaded] com.citrix.AuthManager_Mac.plist (2015-10-27) [Support]
[running] com.citrix.ReceiverHelper.plist (2015-10-27) [Support]
[running] com.citrix.ServiceRecords.plist (2015-10-27) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2014-11-25) [Support]
[failed] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]
Launch Daemons: ⓘ
[loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (2015-11-13) [Support]
[loaded] com.adobe.SwitchBoard.plist (2013-03-10) [Support]
[failed] com.adobe.fpsaud.plist (2016-04-16) [Support]
[loaded] com.avast.init.plist (2016-05-25) [Support]
[loaded] com.avast.secureline.init.plist (2016-04-28) [Support]
[loaded] com.avast.secureline.uninstall.plist (2016-04-28) [Support]
[loaded] com.avast.secureline.update.plist (2016-04-28) [Support]
[loaded] com.avast.uninstall.plist (2016-05-25) [Support]
[loaded] com.avast.update.plist (2016-05-25) [Support]
[running] com.bombich.ccchelper.plist (2014-11-23) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2014-11-25) [Support]
[running] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]
[loaded] org.cindori.TEAuth.plist (2014-11-25) [Support]
[running] org.serviio.server.plist (2015-01-12) [Support]
User Launch Agents: ⓘ
[loaded] com.BlueStacks.AppPlayer.Service.plist (2015-11-13) [Support]
[loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (2015-11-13) [Support]
[failed] com.BlueStacks.AppPlayer.Updater.plist (2015-11-13) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2013-02-04) [Support]
[loaded] com.adobe.ARM.[...].plist (2012-10-13) [Support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.avast.home.userinit.plist (2016-05-25) [Support]
[loaded] com.avast.secureline.home.userinit.plist (2016-04-28) [Support]
[loaded] com.bittorrent.BitTorrent.plist (2016-04-22) [Support]
[loaded] com.bittorrent.uTorrent.plist (2016-01-17) [Support]
[loaded] com.facebook.videochat.[redacted].plist (2014-08-09) [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2015-07-05) [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (2015-07-05) [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2015-07-05) [Support]
[running] com.spotify.webhelper.plist (2014-07-07) [Support]
[not loaded] org.virtualbox.vboxwebsrv.plist (2013-11-05) [Support]
User Login Items: ⓘ
iSyncr Application (/Applications/iSyncr.app)
Boom Application (/Applications/Boom.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
KiesAgent Application Hidden (~/.Trash/Kies.app/Contents/MacOS/KiesAgent.app)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Citrix Viewer Application (/Applications/Citrix Receiver.app/Contents/Helpers/Citrix Viewer.app)
uTorrent Application (/Applications/uTorrent.app)
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
fuspredownloader Application Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)
KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
DuckCapture Application (/Applications/DuckCapture.app)
Other Apps: ⓘ
[running] OpenObject.fuspredownloader.8992
[running] com.DuckLink.DuckCapture.55072
[running] com.JRTStudio.iSyncrWiFi.61792
[running] com.adobe.PDApp.AAMUpdatesNotifier.76512.790D44A4-8540-4559-901B-46FCE8B75332
[failed] com.avast.account
[running] com.avast.daemon
[running] com.avast.fileshield
[running] com.avast.helper
[running] com.avast.proxy
[running] com.avast.secureline.avastsecurelinehelper
[loaded] com.avast.secureline.burger
[running] com.avast.secureline.service
[running] com.avast.service
[running] com.citrix.XenAppViewer.111392
[running] com.etresoft.EtreCheck.185952
[running] com.garmin.renu.service.50272
[running] com.getdropbox.dropbox.54752
[running] com.globaldelight.BoomMAS.49952
[loaded] com.google.Chrome.58912
[running] com.google.GoogleDrive.114592
[running] com.google.android.mtpagent.59232
[running] com.yourcompany.KiesAgent.97952
[loaded] 422 Apple tasks
[running] 216 Apple tasks
Internet Plug-ins: ⓘ
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]
Default Browser: 601 - SDK 10.11 (2016-05-30)
AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2013-03-14) [Support]
Flip4Mac WMV Plugin: 2.4.4.2 (2013-06-26) [Support]
AdobePDFViewerNPAPI: 10.1.16 (2015-12-04) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]
Silverlight: 5.1.30317.0 - SDK 10.6 (2014-11-25) [Support]
QuickTime Plugin: 7.7.3 (2016-05-30)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) Outdated! Update
CitrixICAClientPlugIn: 12.1.0 - SDK 10.10 (2015-10-27) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
AdobePDFViewer: 10.1.16 (2015-12-04) [Support]
GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]
JavaAppletPlugin: Java 8 Update 25 (2014-11-25) Check version
User internet Plug-ins: ⓘ
WebEx64: 1.0 - SDK 10.6 (2015-07-17) [Support]
Safari Extensions: ⓘ
wrc - AVAST Software - http://www.avast.com (2014-08-04)
iSkyDeluxe - iSkysoft Studio - http://www.iskysoft.com (2013-02-26)
3rd Party Preference Panes: ⓘ
Flash Player (2016-04-16) [Support]
Flip4Mac WMV (2012-05-16) [Support]
Java (2014-09-18) [Support]
MacFUSE (2008-12-19) [Support]
Trusteer Endpoint Protection (2016-04-06) [Support]
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
7% WindowServer
3% coreaudiod
3% kernel_task
2% fontd
2% Google Chrome Helper(11)
Top Processes by Memory: ⓘ
1.78 GB Google Chrome Helper(11)
797 MB kernel_task
442 MB softwareupdated
311 MB mds_stores
303 MB mdworker(15)
Virtual Memory Information: ⓘ
1.13 GB Free RAM
6.87 GB Used RAM (2.39 GB Cached)
29 MB Swap Used
Diagnostics Information: ⓘ
May 31, 2016, 12:02:03 AM ~/Library/Logs/DiagnosticReports/rapportd_2016-05-31-000203_[redacted].crash
/Library/Rapport/*/rapportd.app/Contents/MacOS/rapportd
May 30, 2016, 10:26:35 PM Self test - passed
May 30, 2016, 07:28:11 PM ~/Library/Logs/DiagnosticReports/AAM Updates Notifier_2016-05-30-192811_[redacted].crash
/Applications/Utilities/Adobe Application Manager/*/AAM Updates Notifier.app/Contents/MacOS/AAM Updates Notifier
May 29, 2016, 10:11:28 PM /Library/Logs/DiagnosticReports/ServiceRecords_2016-05-29-221128_[redacted].cra sh
/usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
May 29, 2016, 09:53:20 PM ~/Library/Logs/DiagnosticReports/gamed_2016-05-29-215320_[redacted].crash
/System/Library/PrivateFrameworks/GameCenterFoundation.framework/Versions/A/gam ed