HT201415: If you can't connect to a cellular network or cellular data

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lisatalacry

Q: no service on my phone

My cell phone was taken and submerged into water, it had an outer box case on it when this happened.  I has had service a couple of times and then shuts down why would i not get service now

Posted on May 31, 2016 2:52 PM

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Q: no service on my phone

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  • by thunderzzz,

    thunderzzz thunderzzz Jun 1, 2016 6:20 AM in response to lisatalacry
    Level 6 (8,379 points)
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    Jun 1, 2016 6:20 AM in response to lisatalacry

    Unfortunately iPhone is not waterproof. You are lucky one if it still works after contact with water. Usually phones and water do not mix and water damage is not covered by warranty. Corrosion has already started.  You should schedule a genius appointment at the Apple Store to appraise the level of damages. They will offer you the best solution.