Q: I want to change icloud ID but the device is requesting for the previous owner's password to turn off 'find my iPhone" before I ca ... I want to change icloud ID but the device is requesting for the previous owner's password to turn off 'find my iPhone" before I can log out and I can't reach the previous owner more
-
All replies
-
Helpful answers
-
Jun 1, 2016 6:45 AM in response to SeanJeanBullby thunderzzz,Sorry but the only possible way is to contact the previous owner and ask him to remove this iphone from the list of his devices.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
-
Jun 1, 2016 6:52 AM in response to thunderzzzby SeanJeanBull,SSo you are saying that even though I obtained the original password to unlock and I have valid proof of purchase, etc. I can't logout from icloud if im unable to contact the previous owner... Hence, i can't enjoy full use of my iPhone?
-
Jun 1, 2016 7:56 AM in response to SeanJeanBullby fromsouth,Perceptiveness is the key and you got it.
-
Jun 1, 2016 8:16 AM in response to SeanJeanBullby javaliga,If you have the ORIGINAL password to unlock it, then by all means use it. Otherwise the device is useless to you or anyone else except the ORIGINAL owner. Activation lock is an anti-theft feature. If we knew how to bypass it, it wouldn't be much of a deterrent. I'm not saying YOU are a thief. This is all explained in this article: