Q: Apple keeps freezing and not showing me my music

Hi erica269008, 

Thank you for using the Apple Support Communities!

I understand that Apple Music on your iPhone is not operating as you would expect. You describe the app freezing and not showing all of your music.

To troubleshoot this situation, there are a couple of different steps I recommend. 

First, check the settings on your iPhone to ensure that you have Apple Music and iCloud Music Library enabled. The following article explains how to check these settings. 

Sync Apple Music across your iPhone, iPad, iPod touch and computer - Apple Support

If the issue continues, close the Music app completely by following the instructions in the next article. 

Force an app to close on your iPhone, iPad, or iPod touch - Apple Support

After you quit Music, restart your iPhone. 

Restart your iPhone, iPad, or iPod touch - Apple Support

Cheers!