der56

Q: iPhone disconnecting from iTunes

When I try to backup my iPhone 6 on a MacBook Pro I receive the following message:  iTunes could not back up the iPhone XXX because the iPhone disconnected.

 

Everything looks normal for a while but then....

 

iTunes 12.4.0.119

iPhone 6 iOS 9.3.2

Posted on Jun 1, 2016 12:11 PM

Close

Q: iPhone disconnecting from iTunes

  • All replies
  • Helpful answers