HT201084: Family Sharing and Apple ID for your child
Learn about Family Sharing and Apple ID for your child
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All replies
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Helpful answers
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Jun 2, 2016 6:29 AM in response to Action-led-lightsby King_Penguin,You could log into that account and change its primary email address so that you can try using it on a new account for the child : Change your Apple ID - Apple Support
Or you could try contacting iTunes Support and see if they could change the date of birth on the account : https://www.apple.com/emea/support/itunes/contact.html
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Jun 2, 2016 9:29 AM in response to King_Penguinby Action-led-lights,I tried using a different email address but I think my previous attempt was remembered on the computer and even though I then entered the correct birth date it still responded with the error of too low an age. I switched to a different computer and then was able to set up an account with the second email account