HT202838: Mac Basics: Maps app helps you find your destination

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Malloy79

Q: Maps App is showing wrong business hours, how do I get this changed for my business?

My customers using iphone Maps App are getting the wrong business hours for my business. We close at 5:30 and the apple maps apps is showing 6pm. My website, facebook, yelp, google maps, and all ads say 5:30. how do I get this changed on the Apple Maps App?

Posted on Jun 2, 2016 8:37 AM

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Q: Maps App is showing wrong business hours, how do I get this changed for my business?

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  • Helpful answers

  • by Eric Root,Helpful

    Eric Root Eric Root Jun 2, 2016 9:33 AM in response to Malloy79
    Level 9 (69,808 points)
    iTunes
    Jun 2, 2016 9:33 AM in response to Malloy79

    Send Apple feedback. They won't answer, but at least will know there is a problem.

     

    Feedback

  • by Phil0124,Helpful

    Phil0124 Phil0124 Jun 2, 2016 10:32 AM in response to Malloy79
    Level 7 (26,860 points)
    iPhone
    Jun 2, 2016 10:32 AM in response to Malloy79

    In the Details page for your business in the Maps App, scroll all the way to the bottom. There should be a "Report an Issue" link at the bottom.

     

    You can use that to change the time details, as well as claim it as yours if its not already claimed, to manage its information more directly.

  • by Malloy79,

    Malloy79 Malloy79 Jun 2, 2016 9:10 AM in response to Phil0124
    Level 1 (4 points)
    Mac OS X
    Jun 2, 2016 9:10 AM in response to Phil0124

    I have 8 locations and all are accurate but my store in downtown Seattle, I don't have an iphone, but am getting tons of customer complaints. I have checked all areas online and my store hours are accurate, its so strange, I have had everyone I know with an apple phone click on the report an issue link and state the business hours are wrong but it is not working

  • by Phil0124,

    Phil0124 Phil0124 Jun 2, 2016 11:14 AM in response to Malloy79
    Level 7 (26,860 points)
    iPhone
    Jun 2, 2016 11:14 AM in response to Malloy79

    Are they actually editing the business hours?  Or simply tapping on "My Issue is not listed" and describing the problem?

     

    When they tap on "Location Details Incorrect" option, they can then change the hours there specifically and "send" the report. It may take a while, but if enough people do it, it should eventually change.

     

    Example from a Best Buy near me:

     

    locationdetails.jpg