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Q: How can I un-link a former employee's appleid from a company owned phone?

How can I un-link a former employee's apple id from the company owned iphone 5s?

iPhone 5s

Posted on Jun 2, 2016 2:47 PM

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Q: How can I un-link a former employee's appleid from a company owned phone?

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  • by Da crazy Dave,

    Da crazy Dave Da crazy Dave Jun 2, 2016 2:49 PM in response to cstubbs-shc
    Level 1 (24 points)
    Notebooks
    Jun 2, 2016 2:49 PM in response to cstubbs-shc

    Settings> iCloud> Go to the bottom and click sign out

  • by BBoiss,

    BBoiss BBoiss Jun 2, 2016 3:25 PM in response to cstubbs-shc
    Level 4 (1,404 points)
    Apple Music
    Jun 2, 2016 3:25 PM in response to cstubbs-shc

    cstubbs-shc wrote:

     

    How can I un-link a former employee's apple id from the company owned iphone 5s?

    Regarding this specific instance, you will want to have whoever is in charge of your IT at your company to Contact Apple for support and service - Apple Support. They will need to be connected to Apple's Enterprise department for this instance as the iPhone was owned and purchased by the company. They will then ask for the necessary documentation they will need to forward to a verification department which will be able to remove the Activation Lock on that iPhone.

     

    Company owned iPhones are handled differently from consumer owned iPhones when it comes to this specific requirement.