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Lau4

Q: "Steps" in "Health" app quit working March 2016

"Steps" in "Health" app quit working March 2016

 

i've never used the Health app before May 30, 2016.  I went to Disneyland for the day and decided I wanted to see how many steps I had taken so far.  After opening the app and went to Steps, it showed the last day it showed anything was March 25th.  it said 8 steps at 6:42am.  In the big area below it in the orange area, it says "No Data".  Under Sources, it shows there are 2 apps called, "Watered" and "Drink Water Reminder", that reminds me to drink water that seem to be connected to the Health app and want permission to update my data.  Watered, was turned on and the other wasn't.  I turned off permission for the Watered app and did a hard Reset.  The Dashboard still won't show a date after March 25th.


I've done a number of hard restarts and that didn't fix the problem. 


Any suggestions?


iPhone 6 Plus

iOS 9.3.2 

MacBook Pro, OS X El Capitan (10.11)

Posted on Jun 3, 2016 7:14 AM

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Q: "Steps" in "Health" app quit working March 2016

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  • by Lau4,

    Lau4 Lau4 Jun 3, 2016 7:42 AM in response to Lau4
    Level 1 (5 points)
    Mac OS X
    Jun 3, 2016 7:42 AM in response to Lau4

    I should have added that the Dashboard shows "No Data" for everything but 8 steps on March, 25th.  On March 25th., even though it says 8 steps, it still says, "No Data" in the orange box for steps.   That is the last date showing in the Health app, on my iPhone 6 Plus. iOS 9.3.2