HT201287: Use Messages on your iPhone, iPad, or iPod touch

Learn about Use Messages on your iPhone, iPad, or iPod touch
Mandyrfromsa
Level 1 (8 points)
iPhone

Q: Dissapearing Messages

My Dad and I both have Apple iPads with which we use to communicate, lately he has been complaining that his messages dissapear

before he is able to complete and send them. We both useWiFi although my iPad is also 3G enabled. Does anybody know how to rectify this ?

iPad, iOS 8.3

Posted on Jun 3, 2016 10:28 AM

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Mandyrfromsa

Q: Dissapearing Messages

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  • Helpful answers

  • by ManSinha,

    ManSinha ManSinha Jun 3, 2016 9:12 PM in response to Mandyrfromsa
    Level 6 (10,250 points)
    iPhone
    Jun 3, 2016 9:12 PM in response to Mandyrfromsa

    Sign out of iMessage by going into Settings - Messages - toggle to OFF

    Do a forced restart -  After shutting down all open apps using the app switcher - invoked by quick double press of the home button and swiping up on each app till it flies off the screen.

    Hold the sleep/wake and home buttons down together till you see  logo - then release and allow normal boot up

    Turn messages on again