HT205360: About the OS X El Capitan v10.11.1 Update

Learn about About the OS X El Capitan v10.11.1 Update
jfubar13

Q: my computer will not restart after the update

After the update the restart is stuck at about 75%.  It just show the white/gray screen. 

iMac

Posted on Jun 3, 2016 10:15 AM

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Q: my computer will not restart after the update

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  • by leroydouglas,

    leroydouglas leroydouglas Jun 3, 2016 10:29 AM in response to jfubar13
    Level 7 (23,358 points)
    Notebooks
    Jun 3, 2016 10:29 AM in response to jfubar13

    Force a shut down by holding the power button for an extended amount.

     

    Restart as normal

  • by jfubar13,

    jfubar13 jfubar13 Jun 3, 2016 10:53 AM in response to leroydouglas
    Level 1 (4 points)
    Mac OS X
    Jun 3, 2016 10:53 AM in response to leroydouglas

    When I do that the apple and the bar comes up.  After a few seconds it goes back to the white screen. 

  • by leroydouglas,

    leroydouglas leroydouglas Jun 3, 2016 11:00 AM in response to jfubar13
    Level 7 (23,358 points)
    Notebooks
    Jun 3, 2016 11:00 AM in response to jfubar13

    Boot into Recovery mode holding the command R key  (or if necessary Internet Recovery, the option command R keys.

     

    OS X: About OS X Recovery - Apple Support

     

    From the Utilities drop-down menu >Disk utility> Run the First Aid on your Macintosh HD

     

    You can reinstall the OSX from here as well.

     

    All good to have an up to date backup plan in place.

     

    —If you use the Recovery System stored on your startup drive to reinstall OS X, it installs the most recent version of OS X previously installed on this computer.

     

    —If you use Internet Recovery to reinstall OS X, it installs the version of OS X that originally came with your computer. After installation is finished, use the Mac App Store to install related updates or later versions of OS X that you have previously purchased.