Q: Passcode
I Have just got an iphone6 put the SIM card in from my old iPhone 5s then setup new passcode but new phone 6s will not accept passcode
iPhone 6, iOS 9.3
Posted on Jun 3, 2016 12:10 PM
Cathydfromlongniddry wrote:
I had updated the is on the new phone 6 but when it restarted it is asking for a passcode not the finger I'd, it is a six digit passcode and my old phone 5s had a four digit code so I went through the Apple instructions on how to change the four digit to a six digit on the old phone but I cannot get the 6 phone to accept it. It has not locked out
I see now, so it is not asking you to create this passcode. It is simply asking for the 6 digit passcode that was setup initially when you were setting up this new iPhone 6s. Your iPhone will prompt you for your passcode and not for your Touch ID after your iPhone reboots. This is expected. Regarding the matter of getting back into your iPhone, if you have attempted all 6 digit passcodes that you feel you might have used to set this iPhone up, your next option will be to wipe the iPhone and start over. You can still restore from a backup though, as that will not carry your passcode over and you can create a new one from scratch.
Posted on Jun 3, 2016 12:32 PM