Q: macbook pro keeps crashing
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Jun 3, 2016 9:51 AMby Eric Root,Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. This will show what is running on your computer. No personal information is shown.
Etrecheck – System Information
Console post see first post by Linc Davis
If the log won’t post, try posting it here and provide a link in a reply Pastebin
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Jun 3, 2016 2:36 PMby skipparto,Thanks Eric.....is this what you mean ?
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-03 21:34:54
Download EtreCheck from https://etrecheck.com
Runtime 2:07
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is restarting
MacBook Pro (17-inch, Early 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro8,3
1 2.2 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
Empty
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 1028
Intel HD Graphics 3000
Color LCD 1920 x 1200
AMD Radeon HD 6750M - VRAM: 1024 MB
OS X El Capitan 10.11.5 (15F34) - Time since boot: about one day
TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (692.49 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-898 ()
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
[not loaded] 8 Apple tasks
[loaded] 165 Apple tasks
[running] 65 Apple tasks
[not loaded] 45 Apple tasks
[loaded] 158 Apple tasks
[running] 87 Apple tasks
[failed] com.adobe.fpsaud.plist (2016-05-09) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
[running] com.garmin.renu.service.19232
[loaded] 398 Apple tasks
[running] 175 Apple tasks
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-15) [Support]
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-29) [Support]
QuickTime Plugin: 7.7.3 (2016-05-05)
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-29) [Support]
Default Browser: 601 - SDK 10.11 (2016-05-05)
Flash Player (2016-05-09) [Support]
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 56.44 GB
Destinations:
My Passport for Mac [Local]
Total size: 999.83 GB
Total number of backups: 9
Oldest backup: 28/06/2015, 17:37
Last backup: 29/05/2016, 20:30
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 56.44 GB X 3)
58% mds
43% mdworker(13)
5% WindowServer
2% fontd
1% kernel_task
664 MB kernel_task
582 MB mdworker(13)
344 MB com.apple.WebKit.WebContent
188 MB Safari
139 MB WindowServer
1.25 GB Free RAM
6.75 GB Used RAM (1.85 GB Cached)
0 B Swap Used
Jun 2, 2016, 08:37:18 PM Self test - passed
May 30, 2016, 07:56:24 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-30-195624_[redacted].panic [Details]
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Jun 3, 2016 4:54 PMby OGELTHORPE,Think about replacing the battery. At 1028 cycles you have got morer than your fair share from it.
Install the original RAM and see if the performance improves. Matched GPU pairs are also best.
Use these instructions to log and post a kernel panic:
https://support.apple.com/en-us/HT201753
Ciao.
