Q: Mac Pro, OS X El Capitan 10.11.5 won't go to sleep
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Jun 3, 2016 2:32 PMby lllaass,What model Mac do you have?
A Power Mac has either a G4 or G5 processor and can't go higher than 10.5.8.
I suspect yo have a Mac Pro and this may help:
How to identify Mac Pro models - Apple Support
When is the last time it went to Sleep? What have you install since then?
Does it Sleep is you select Sleep form the Apple menu?
If not try manually placing it I Sleep uses that option and not the time.
Then open the Console app in Finder>Applications>Utilities and look for log entries at the time of the forced Sleep. Post suspicious ones here
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Jun 3, 2016 2:49 PMby Miriam Truitt,Yes it is a Mac Pro 5.1 (mid 2010). The last time it went to sleep has been awhile, I wasn't paying attention to it, unfortunately. I manually try and put it to sleep from Apple menu, the screen sleeps but the computer runs constantly. I can not force the computer to sleep I have to shut it down to get it to quit, otherwise it just runs. As for what the console says, it's a very long list and I would not know what is suspicious or not. Most recently updated were iMovie Version 10.1.2, OS X El Capitan 10.11.5 and iTunes Version 12.4 These were installed mid-May 2016. And as I said no software is keeping it from sleeping.
Thanks for helping.
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Jun 4, 2016 1:35 AMby lllaass,At the time you click on Sleep is there a log entry containing the word sleep or low power.
Also when you "wake" the Mac is there and similar entries?
My 2013 Map Pro also no longer sleeps but when I click on Sleep it does go into low power mode and when I wake it it goes out of low power mode.
The log entries contain the words "Telling CSI to go to low power" and "Telling CSI to exit low power"
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Jun 4, 2016 2:50 AMby appreciate,Click on go > macintosh HD > library > preferences > system configuration folder .
In system configuration folder remove the two files
1. com.apple.powermanagement.plist
2.com.apple.autowake.plist
The reason for deleting these files is when issues are there in sleep , start up ,and shut down .
Now , restart the system from apple logo and empty the trash .By doing so a new fresh plist will be recreated .
Finally , open system preferences and reset energy saver preferences .
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Jun 4, 2016 3:24 AMby lllaass,That did not allow my Mac to sleep
appreciate wrote:
Click on go > macintosh HD > library > preferences > system configuration folder .
In system configuration folder remove the two files
1. com.apple.powermanagement.plist
2.com.apple.autowake.plist
The reason for deleting these files is when issues are there in sleep , start up ,and shut down .
Now , restart the system from apple logo and empty the trash .By doing so a new fresh plist will be recreated .
Finally , open system preferences and reset energy saver preferences .
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Jun 4, 2016 3:43 AMby elektralex,hey,
I have a similar issue here with my 2009 iMac since a couple of days. I tried to reset SMC, NVRAM and all of it. I reinstalled Mac OSX, I used a new user account, I removed all devices attached... very strange...
Within my account the log shows this:
04.06.16 12:36:03,965 AirPlayUIAgent[439]: 2016-06-04 12:36:03.965348 PM [AirPlayUIAgent] BecomingInactive: NSWorkspaceWillSleepNotification
04.06.16 12:36:05,235 WindowServer[208]: no sleep images for WillPowerOffWithImages
04.06.16 12:37:52,599 WindowServer[208]: handle_will_sleep_auth_and_shield_windows: Deferring.
In the new user account it shows only:
04.06.16 12:22:11,398 identityservicesd[803]: <IMMacNotificationCenterManager: 0x7f8d83e13d30>: notification observer: com.apple.iChat notification: __CFNotification 0x7f8d8594f880 {name = _NSDoNotDisturbDisabledNotification}
04.06.16 12:22:11,413 identityservicesd[803]: <IMMacNotificationCenterManager: 0x7f8d83e13d30>: NC Disabled: NO
04.06.16 12:22:11,417 identityservicesd[803]: <IMMacNotificationCenterManager: 0x7f8d83e13d30>: DND Enabled: NO
04.06.16 12:22:11,417 identityservicesd[803]: <IMMacNotificationCenterManager: 0x7f8d83e13d30>: Updating enabled: YES (Topics: (
"com.apple.private.ids"
))
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Jun 4, 2016 7:57 AMby Eric Root,Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. This will show what is running on your computer. No personal information is shown.
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Jun 4, 2016 8:16 AMby elektralex,EtreCheck version: 2.9.12 (265)
Report generated 2016-06-04 17:09:00
Download EtreCheck from https://etrecheck.com
Runtime 1:28
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
sleep issue
Hardware Information: ?
iMac (27-inch, Late 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,1
1 2,8 GHz Intel Core i7 CPU: 4-core
12 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ?
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ?
OS X El Capitan 10.11.5 (15F34) - Time since boot: about 4 hours
Disk Information: ?
APPLE HDD HUA722010CLA330 disk1 : (1 TB) (Rotational)
EFI (disk1s1) <not mounted> : 210 MB
Daten (disk1s2) /Volumes/Daten : 999.86 GB (206.44 GB free)
CT250BX100SSD1 disk0 : (250,06 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
SSD (disk0s2) / : 150.00 GB (38.04 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
VM (disk0s4) /Volumes/VM : 99.07 GB (6.62 GB free)
USB Information: ?
TerraTec Electronic GmbH TerraTec H5
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Firewire Information: ?
WD My Passport 071D 800mbit - 800mbit max
EFI (disk2s1) <not mounted> : 210 MB
Boot OS X (disk2s3) <not mounted> : 134 MB
WD500TM (disk3) /Volumes/WD500TM : 499.36 GB (51.43 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk2s2 499.73 GB Online
Configuration files: ?
/etc/hosts - Count: 23
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
/Applications/Remote Buddy.app
[loaded] com.iospirit.driver.AppleIRController (4001 - SDK 10.9 - 2016-05-24) [Support]
[not loaded] com.iospirit.driver.RBTSRPlugin (1.18 - SDK 10.6 - 2016-05-24) [Support]
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (7.1.3 - 2015-11-19) [Support]
[not loaded] com.vmware.kext.vmioplug.14.1.5 (7.1.3 - 2015-11-19) [Support]
[not loaded] com.vmware.kext.vmnet (7.1.3 - 2015-11-19) [Support]
[not loaded] com.vmware.kext.vmx86 (7.1.3 - 2015-11-19) [Support]
[not loaded] com.vmware.kext.vsockets (7.1.3 - 2015-11-19) [Support]
/Applications/Viscosity.app
[loaded] com.viscosityvpn.Viscosity.tap (1.2 - 2016-05-17) [Support]
[loaded] com.viscosityvpn.Viscosity.tun (1.2 - 2016-05-17) [Support]
/Library/Extensions
[loaded] com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8 - 2016-06-03) [Support]
[loaded] com.Logitech.Unifying.HID Driver (1.3.1 - SDK 10.8 - 2016-06-03) [Support]
[loaded] com.intel.kext.intelhaxm (6.0.1 - SDK 10.9 - 2016-06-03) [Support]
[loaded] com.iospirit.driver.rbiokithelper (1.28 - SDK 10.9 - 2016-06-03) [Support]
/System/Library/Extensions
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1 - 2016-06-03) [Support]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1 - 2016-06-03) [Support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1 - 2016-06-03) [Support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1 - 2016-06-03) [Support]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1 - 2016-06-03) [Support]
System Launch Agents: ?
[not loaded] 6 Apple tasks
[loaded] 168 Apple tasks
[running] 64 Apple tasks
System Launch Daemons: ?
[not loaded] 46 Apple tasks
[loaded] 154 Apple tasks
[running] 90 Apple tasks
Launch Agents: ?
[running] com.Logitech.Control Center.Daemon.plist (2015-04-08) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-04-14) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2015-10-18) [Support]
[not loaded] com.teamviewer.teamviewer.plist (2016-05-02) [Support]
[not loaded] com.teamviewer.teamviewer_desktop.plist (2016-05-02) [Support]
Launch Daemons: ?
[loaded] com.adobe.agsservice.plist (2015-10-14) [Support]
[failed] com.adobe.fpsaud.plist (2016-05-10) [Support]
[loaded] com.intel.haxm.plist (2015-11-16) [Support]
[loaded] com.iospirit.candelair.daemon.plist (2016-02-29) [Support]
[loaded] com.iospirit.candelair.loadiremulation.plist (2016-02-29) [Support]
[loaded] com.iospirit.candelair.sync.plist (2016-02-29) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-10-18) [Support]
[loaded] com.soma-zone.LaunchControl.Helper.plist (2015-07-25) [Support]
[running] com.sparklabs.ViscosityHelper.plist (2016-05-17) [Support]
[loaded] com.teamviewer.Helper.plist (2016-05-02) [Support]
[not loaded] com.teamviewer.teamviewer_service.plist (2016-05-02) [Support]
[loaded] comp.text.tex.distribution.Helper.plist (2016-06-01) [Support]
Other Apps: ?
[running] com.etresoft.EtreCheck.116512
[loaded] 411 Apple tasks
[running] 170 Apple tasks
Internet Plug-ins: ?
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-04-14) [Support]
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-17) [Support]
QuickTime Plugin: 7.7.3 (2016-05-05)
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-17) [Support]
Default Browser: 601 - SDK 10.11 (2016-05-05)
PepperFlashPlayer: 20.0.0.306 - SDK 10.6 (2016-04-27) [Support]
Silverlight: 5.1.41105.0 - SDK 10.6 (2015-12-31) [Support]
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-09) Check version
3rd Party Preference Panes: ?
Flash Player (2016-05-10) [Support]
Java (2016-05-09) [Support]
Logitech Control Center (2015-07-25) [Support]
TeXDistPrefPane (2015-09-25) [Support]
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
SSD: Disk size: 150.00 GB Disk used: 111.96 GB
Destinations:
WD500TM [Local]
Total size: 499.36 GB
Total number of backups: 35
Oldest backup: 13.04.16, 23:55
Last backup: 04.06.16, 16:54
Size of backup disk: Excellent
Backup size 499.36 GB > (Disk size 150.00 GB X 3)
Top Processes by CPU: ?
2% WindowServer
2% fontd
0% loginwindow
0% kernel_task
0% askpermissiond
Top Processes by Memory: ?
928 MB kernel_task
369 MB mds_stores
184 MB mdworker(11)
86 MB mds
61 MB softwareupdated
Virtual Memory Information: ?
7.51 GB Free RAM
4.49 GB Used RAM (2.48 GB Cached)
0 B Swap Used
Diagnostics Information: ?
Jun 4, 2016, 12:33:40 PM Self test - passed
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.
seems not to strange to me
