HT201080: Transfer a child to a different family group
Learn about Transfer a child to a different family group
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Helpful answers
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Jun 4, 2016 6:42 AM in response to jentwilloby King_Penguin,★HelpfulYou need to go to the Purchased tab (not the main part of the store) in the iTunes Store app on their device, select the account that originally bought the series, and if he/she has sharing enabled on their account and not hidden the series it should show for redownloading.
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Jun 4, 2016 6:43 AM in response to King_Penguinby jentwillo,I tried that. nothing shows up. The share buttons are green for all family members.
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Jun 5, 2016 6:49 PM in response to jentwilloby King_Penguin,★HelpfulThe version of the series that was bought is still in your country's store, the person who bought it hasn't moved countries since buying it, and he/she hasn't hidden the series from the cloud : Hide and unhide iTunes Store, App Store, or iBooks Store purchases - Apple Support ?
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Jun 5, 2016 6:50 PM in response to King_Penguinby jentwillo,I Just helped one daughter buy a tv series on Friday night. Within minutes we tried to load it on our other daughter's iPad. Still can't see the item. Even on my device.
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Jun 6, 2016 12:18 AM in response to jentwilloby King_Penguin,Your daughter's id shows in the Purchased tab in the iTunes Store app on your other daughter's device, but nothing shows for redownloading from her account when you select it ? She (and you on your device) have tried logging out and back into her account on her device ?
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Jun 6, 2016 7:46 AM in response to King_Penguinby jentwillo,THanks. I finally figured it out. I expected it to just show up instead of having to click more links, tabs, names, etc.