Q: Used iCloud to back up
Used iCloud to transfer music from one iPad to another. Music was transferred but was grayed out and I could not play my music.Does anyone have any suggestions? Also when I look under iCloud backup reads restoring and will backup when finished? know that was ore then 24hrs ago? Can someone please help me.
Thank you
Posted on Jun 3, 2016 10:55 PM
Music and Apps are not restored as a part of the actual backup. They are downloaded, so it can take some time. If the backup is not complete by tomorrow, then I would recommend that you go to Settings>iCloud>Backup, and you will see an option to Stop Backup. Click on that, and then go to Settings>General>Reset>Erase All Content & Settings, and set the phone up again, restoring from the same backup.
I restored a phone recently, and a couple of weeks later realized that it had not backed up to iCloud for a could of weeks. I went to the iCloud Backup screen, and that the Restore had never finished. I erased it again tonight and restored it again, and it finished restoring and re-downloading Apps and Music within 2 hours.
Best of luck,
GB
Posted on Jun 4, 2016 7:54 AM