walterfromaidlingen

Q: After upgrading to el capital-photos app problems

After installing el capitan I did switch from aperture to the photos app.

The transfer of the photos from aperture to photos went fine. The organization of the photos in the photos app works OK but I do have the following two problems:

1. When duplicating a photo I get the message: "photos is duplicating" and the app gets stuck. Nothing works in photos and I have to shut down by using the "immediate program closure" function.

2. Editing a photo: after editing the phone I hit "finish" and when I want to shut down photos after some time I get the message: "photos is creating previews".

Even if I wait a long time, its the same situation and the editor photo is not stored.

So for me, photos is not usable. Can someone help to fix the problem??

Apple TV, OS X Mavericks (10.9.2)

Posted on Jun 3, 2016 12:36 AM

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Q: After upgrading to el capital-photos app problems

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  • by léonie,Apple recommended

    léonie léonie Jun 3, 2016 12:49 AM in response to walterfromaidlingen
    Level 10 (106,848 points)
    iLife
    Jun 3, 2016 12:49 AM in response to walterfromaidlingen

    1. When duplicating a photo I get the message: "photos is duplicating" and the app gets stuck. Nothing works in photos and I have to shut down by using the "immediate program closure" function.

    Try to find out if that is system wide problem with your Photos installation or related to the migrated Aperture library.

    You can test this by creating a new Photos Library just for testing in your Pictures folder.  See this Help page.  https://help.apple.com/photos/mac/1.0/?lang=en#/pht6d60b524

    Can you duplicate photos when using a small test library? if not, test in a different user account (Isolating an issue by using another user account)

     

    if you cannot duplicate photos at all, neither in a new library not from a different account, reinstall El Capitan.  That is the only way to reinstall Photos, because it is a part of the system.

    But if Photos works correctly on a new library, tell us more about the Aperture library you migrated.  Is the library on a supported drive - MacOS Extended (Journaled) and locally mounted, or is it on a drive with a different file system?  Is your library referenced or managed?

    Do you have enough free storage?

    Have you checked, if Photos can find the original image files?  Can you use "File > Export" to export the photos?

     

    2. Editing a photo: after editing the phone I hit "finish" and when I want to shut down photos after some time I get the message: "photos is creating previews".

    Photos is creating the previews in the background.  The previews from your Aperture library may have had a different size from the size Photos is using and all have to be recreated. For a very large library this may take a day or longer.  Just let Photos run over night without shutting it down to get this done and out of the way.

    Photos will be more responsive if it no longer bogged down by the background processing for previews and faces detection.

  • by walterfromaidlingen,

    walterfromaidlingen walterfromaidlingen Jun 4, 2016 6:34 AM in response to léonie
    Level 1 (13 points)
    Mac OS X
    Jun 4, 2016 6:34 AM in response to léonie

    Thanks a lot Lèonie, you are great. I seem to have had a problem with the library that I transferred from aperture, because creating a new test library showed that photos works fine.

    How can I now try to create a new photos library by using the aperture library I still kept updated and which is working correctly under aperture? The aperture library is now on the same drive (Macintosh FD) than photos.

  • by léonie,

    léonie léonie Jun 4, 2016 7:08 AM in response to walterfromaidlingen
    Level 10 (106,848 points)
    iLife
    Jun 4, 2016 7:08 AM in response to walterfromaidlingen
    The aperture library is now on the same drive (Macintosh FD) than photos.

    Is there enough free storage on that drive to create a migrated library?

    if you have enough free space I'd make a backup copy of your good Aperture library, and then run the Aperture library First Aid Tools on that library, to be sure, the library has no glitches (check this manual page:  http://documentation.apple.com/en/aperture/usermanual/index.html#chapter=27%26se ction=10%26tasks=true). I'd try "Repair Permissions" and "Repair database" at least.

     

    Then you can create a new Photos Library by dragging your Aperture Library onto the Photos icon in the Dock. Photos will create a new library. It will try to save storage by using hard links between the original photos,see: Photos saves disk space by sharing images with your iPhoto or Aperture libraries - Apple Support

    and Six Colors: The (hard) link between Photos and iPhoto

    So together the Aperture Library and the Photos Library will not need twice the storage.

     

    Are you using iCloud with Photos?

  • by walterfromaidlingen,

    walterfromaidlingen walterfromaidlingen Jun 4, 2016 8:38 AM in response to léonie
    Level 1 (13 points)
    Mac OS X
    Jun 4, 2016 8:38 AM in response to léonie

    Leone, all is working and I am happy and very thankful to you!

  • by léonie,

    léonie léonie Jun 4, 2016 8:49 AM in response to walterfromaidlingen
    Level 10 (106,848 points)
    iLife
    Jun 4, 2016 8:49 AM in response to walterfromaidlingen

    You're welcome, Walter!

    Gern geschehen!