pbroto
Level 1 (8 points)
Video

Q: Quicktime 7 broken

I have had and used QT 7 for a number of years.

Did Apple just break software I bought and paid for...???

 

I bought the Pro version, and have used it semi regularly.

Then suddenly it isn't working.

 

That is unacceptable.

 

And - there is no way of re entering the registration code either.

If I go to the "registration" option in the dropdown menu, I get - nothing.

 

Stop F 'ing up "my" software.   :-(

 

And NO, v.10 is not an option - because it doesn't provide the Edit options I want and use.

 

P.     [ Not Happy ]

iMac, OS X El Capitan (10.11.5), QT 7

Posted on May 29, 2016 6:42 PM

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pbroto

Q: Quicktime 7 broken

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  • Helpful answers

  • by Russ H,

    Russ H Russ H May 31, 2016 5:58 AM in response to pbroto
    Level 7 (21,760 points)
    Quicktime
    May 31, 2016 5:58 AM in response to pbroto

    Hi there.

     

    A few things that may be helpful:

     

    This is a user-to-user forum and although it's operated by Apple, posting here is not a great way to provide them with feedback.

     

    Just to let you know, there is an active discussion community for Quicktime on these boards.

     

    I can confirm that QuickTime Pro does work on El Capitan. You should have a registration key in your email history if you need to re-download. This support doc may be useful.

     

    Good luck.

     

    Russ

  • by pbroto,

    pbroto pbroto Jun 4, 2016 6:18 PM in response to Russ H
    Level 1 (8 points)
    Video
    Jun 4, 2016 6:18 PM in response to Russ H

    Thanks Russ,

     

    As it happens, I found a work-around, and got working again.

    (version 7.6.6 - as opposed to my earlier version - v7.6.2 I think...)

    Still not happy that it all just stopped though.

     

    But all's well that ends well I guess...

     

    P.

  • by BenB,

    BenB BenB Aug 11, 2016 5:14 AM in response to pbroto
    Level 6 (9,801 points)
    Video
    Aug 11, 2016 5:14 AM in response to pbroto

    QT7 still works fine for me.  Are you on a new Mac or something?  Registration window opens for me.  Did you do a fresh install?  Also, QT X does in fact have editing features in it.  Which ones in 7 Pro does it not have?  Just curious.  Now, if you need the "editing" features that badly, and use them that often, iMovie or FCPX would be a much better solution.  Easier, faster to work with.  QT 7 Pro is pretty archaic to do editing with.