Rommex

Q: IOS 9.3 battery drains

new IOS 9.3 battery drains!!! please fix it

iOS 9.3

Posted on Mar 22, 2016 2:47 AM

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Q: IOS 9.3 battery drains

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  • by dacii,

    dacii dacii Apr 12, 2016 12:14 AM in response to dacii
    Level 1 (8 points)
    iPhone
    Apr 12, 2016 12:14 AM in response to dacii

    6s battery drain very fast from 100% to 5% on safari use =  2,5 hours...

    you are very smart appLe ....zzzzzzz

  • by scbryan,

    scbryan scbryan Apr 20, 2016 3:55 AM in response to Rommex
    Level 1 (8 points)
    iPhone
    Apr 20, 2016 3:55 AM in response to Rommex

    9.3.1 for me also causes battery drain.. I had apple give me a new 6S even though it was only 1 month old.. The new phone has same problems (drains from 100% to 0% overnight while in standby mode) The only thing that stops the drain is to put phone in airplane mode.. I have run overnight test this week and battery drains no matter what

     

    1 night - just turned on background app refresh (phone drains to zero)

    1 night - just turned off bluetooth (phone drains to zero)

    1 night - just turned off location services (phone drains to zero)

    1 night - airplane mode (no drain)

     

    upcoming tests

    1 night - just turn off wifi

    1 night - just turn off LTE

     

    wish me luck

  • by redsoxgirl1982,

    redsoxgirl1982 redsoxgirl1982 Apr 20, 2016 5:04 AM in response to Rommex
    Level 1 (18 points)
    Notebooks
    Apr 20, 2016 5:04 AM in response to Rommex

    I did all that and it didn't work.  It is the software that is causing the issue and it has yet to be fixed.

  • by Vee.M,

    Vee.M Vee.M Apr 20, 2016 11:53 PM in response to Rommex
    Level 1 (4 points)
    Apr 20, 2016 11:53 PM in response to Rommex

    Wish I had looked at this before getting a new battery put in to my iphone 5 at the cost of $90 only to find that it didn't make any difference then went back to the shop today and spent most of the day waiting for the repair guy to sort out the problem. They eventually did a backup and restore but this didn't help either..... not happy but at least my iphone 5 has a shiny new battery !!

     

    I have tried all the above suggestions so I guess now I just have to be thankful that I didnt update my ipad air and Iphone 6plus.

  • by diogofromportugal,

    diogofromportugal diogofromportugal May 2, 2016 4:03 PM in response to Rommex
    Level 1 (4 points)
    May 2, 2016 4:03 PM in response to Rommex

    Did you restore from backup or setup as a new device?

  • by Vee.44,

    Vee.44 Vee.44 May 2, 2016 7:16 PM in response to diogofromportugal
    Level 1 (4 points)
    May 2, 2016 7:16 PM in response to diogofromportugal

    The technician in the repair shop who replaced the battery for me did a back up and restore when I returned to them the next day with the same battery issue. It didn't make any difference and I had to wait around for 3 hours while they tried to sort it out for me.

     

    I am wondering if Apple would be happy to refund me for the $90 battery and repair cost and for lost work hours since it is their upgrade that obviously caused this issue?? Which still continues so I have to keep the phone plugged in to the power most of the time. Quite annoying.

     

    I can't believe they haven't put through a fix yet. Just leaving everyone to suffer the inconvenience......

  • by aqid01,

    aqid01 aqid01 May 3, 2016 8:36 AM in response to redsoxgirl1982
    Level 1 (4 points)
    May 3, 2016 8:36 AM in response to redsoxgirl1982

    Thank you! You're describing exactly what I'm experiencing. I feel like I'm going crazy because everyone is giving me tips like disable location services, disable background app refresh. THAT'S NOT IT! Yes these tips and tricks all give you a little bit better battery usage. But this is not nearly the level of drainage we're talking about here. I had my phone on Low Power mode AND airplane mode turned on. It was nothing but a dumb brick until I turned it on so I could see if my SO sent me a message or not. The phone would drain roughly 10% every 30-45 minutes. After 5 hours of being in airplane mode and low power mode, and disabling airplane mode once every 45 for about 1 minute to see if I had a text, my phone went from 100% to 0%. Btw this is a three week old iPhone 6S. With my old iPhone 6 on IOS 9.1 or 9.2 I don't remember, I could put my phone in airplane mode at night and during a 6 hour night it would drop maybe 2-3%. Where is this MASSIVE difference coming from? You can't tell me it has to do with these little tweaks like turning off location services. I'm not saying those don't help, I'm sure they can extend your battery life and maybe even double it. But still, we're talking about a different level of draining here. This is from 100% to 0% during a 5 hour period on airplane mode. It shouldn't be like that. That's a factor 50 faster than before. And the stupid Battery app does NOT help at all, it just shows you which apps use the percentage of battery. But it's not showing where this massive drainage is coming from. Yes if tried rebooting the phone, yes I've tried backing it up and restoring. I've even downloaded the IPSW file and forced an installation using iTunes, set it up as a new phone and installed all my apps and recovered all my photo's. That's the last thing I've done, and it's still draining like crazy. People told me I had to wait 24 hours to let the phone settle in, I just did. In the last 30 minutes of standby it drained 6%. I didn't touch it, but this time it wasn't in airplane mode. It'd say it's marginally better, but still way too high. This means in 8 hours of not touching my phone it would go from 100% to 0%. That's still bad, very bad. I'm at my wits end here. And I don't want another phone, otherwise I would have brought it back and gotten an S7 or something. But I love my iPhone, I just want the thing to work.

     

    What it seems like to me, is a particular app or a hidden IOS process that's causing it. Reason I say this is because I restored my iPhone 6 backup when I first got my 6S and the battery problem didn't exist. It wasn't until after a week or two of using it that it got this bad. But I can't seem to figure out which one. I've removed some apps already, but nothing seems to make this massive change.

     

    Since this is a brand new phone I'm thinking of just going back to Apple with it, I just don't want to go through all the same steps again only to get back to where I am now. Any other advice anyone?

  • by crm911,

    crm911 crm911 May 10, 2016 2:08 AM in response to aqid01
    Level 1 (4 points)
    May 10, 2016 2:08 AM in response to aqid01

    Most of us long-time owners who use such support forums know all the usual battery-saving tips, but the current iOS 9.3.1 is different from earlier ones. I think it has to be the apps we use, since they are different for different users. Hence, there will be users who say they have no issues. It would be wonderful if Apple can see a list of all apps that are installed (well, iTunes tells them) on problematic phones (they don't know which phones are problematic and which apps are used). That's just my guess.

     

    I'm going to sit this one out.

  • by phich,

    phich phich May 18, 2016 3:38 AM in response to Rommex
    Level 1 (4 points)
    May 18, 2016 3:38 AM in response to Rommex

    I have the same issue with my new iphone 6. Has anyone try to update to ios 9.3.2? Will the issue resolved?

  • by scbryan,

    scbryan scbryan May 18, 2016 3:42 AM in response to phich
    Level 1 (8 points)
    iPhone
    May 18, 2016 3:42 AM in response to phich

    The way I fixed my battery issues on my iphone 6s was to create a new icloud id (using a new gmail address).. When I logged into my phone using this new icloud id, my battery issues stopped.  The genius bar folks said that sometimes icloud accounts get corrupt and cause constant data communication with apple servers which drains batteries and also drain your data plan...  Its a bit painful to jettison an icloud id, but my battery life did improve by 100% so i highly recommend it.. It also worked on my wife's phone..  If changing the icloud id doesnt do it by itself, you may also need to wipe our phone and set it up as a new phone with the new it.. Good Luck!

  • by aqid01,

    aqid01 aqid01 May 18, 2016 7:59 AM in response to scbryan
    Level 1 (4 points)
    May 18, 2016 7:59 AM in response to scbryan

    Interesting! I just returned my phone to Apple and got a new one. It's being delivered today. Fingers crossed it's better. If that's not it, I might try the new iCloud account thing.

  • by scbryan,

    scbryan scbryan May 18, 2016 1:18 PM in response to Rommex
    Level 1 (8 points)
    iPhone
    May 18, 2016 1:18 PM in response to Rommex

    I tried a new iphone too.. it didnt work either until i changed my apple id

  • by aqid01,

    aqid01 aqid01 May 18, 2016 1:20 PM in response to scbryan
    Level 1 (4 points)
    May 18, 2016 1:20 PM in response to scbryan

    Good to know, thanks for taking the time to report that. If my new iPhone has the same issue I will definitely try creating a new account. 

  • by phich,

    phich phich May 20, 2016 9:31 AM in response to scbryan
    Level 1 (4 points)
    May 20, 2016 9:31 AM in response to scbryan

    Changing apple id not solve the problem. The battery still drains fast. Any idea?

  • by hgpilot2,

    hgpilot2 hgpilot2 Jun 5, 2016 11:10 AM in response to Rommex
    Level 1 (10 points)
    iPhone
    Jun 5, 2016 11:10 AM in response to Rommex

    I'm having the same problem (iPhone 6s / iOS 9.3) and my settings - battery puts Messages at the top of the list re: battery spend (24%).  I'm not much of a texter, all location services are either off or set to "while using", email set to manual fetch, and most banners / notifications are set to off.  I'm convinced it's a bad update.

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