Shealyb25
Level 1
(4 points)
Q: i cant get the airplay icon to show up on my macbook air
ive tried resetting both my laptop and my apple tv, ive been on both settings and nothing worked. theyre both connected to the same wifi. on my laptop the airplay is on. nothing is working and id like to know how to make the airplay icon appear in my computer again
MacBook Air, iOS 9.0.1
Winston Churchill
Level 10
(103,745 points)
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
- Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
- Check that both devices are on the same network (System Preferences > Network, on the Mac and Settings > General > Network, on the Apple TV).
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router. (Also try removing it’s power cord for at least 30 seconds)
- Restart your computer.
If you are still having problems, try turning off bluetooth if it's enabled, also try using 802.11n for wifi if you are currently using either 802.11b or 802.11g.
Additionally, the following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.
