HT203032: Make a call with Wi-Fi Calling
Learn about Make a call with Wi-Fi Calling
-
All replies
-
Helpful answers
-
Jun 6, 2016 12:30 PM in response to Adam from Detroitby elcpu,The article below recommends the following. I would add a Forced Restart to the recommendations:
Hold down the Home and Wake/Sleep buttons at the same time for about 15 seconds until the Apple logo appears. You will not lose anything.
Go to Settings > Phone > Wi-Fi Calling and make sure that Wi-Fi Calling is on.
Restart your iPhone.
Connect to a different Wi-Fi network. Not all Wi-Fi networks work with Wi-Fi Calling.
Turn Wi-Fi Calling off and then on again.
Go to Settings > General > Reset and tap Reset Network Settings.
-
Jun 8, 2016 2:21 PM in response to elcpuby jennamarietx,My AT&T Wi-Fi calling became unavailable today immediately after I upgraded my iPhone SE to iOS 9.3.2. It worked perfectly for several weeks, but as soon as my iPhone finished with the 9.3.2 upgrade, no more Wi-Fi calling. Wi-Fi itself still works fine, but the Wi-Fi calling logo at the top left of the screen is no longer visible, nor will any of my iPads which I had previously setup for "Allow Wi-Fi calling from another device" (Make a call with Wi-Fi Calling - Apple Support). I tried all the obvious things such as Forced Reset, turning off Wi-Fi calling and back on, but no luck. I have not yet tried the Reset Network Settings because I don't relish re-entering all my network information, but if I don't hear any other suggestions then I'll try that.
-
Jun 8, 2016 3:03 PM in response to jennamarietxby elcpu,Sorry to hear. If the Network Reset does not work you may have to do a restore, the update may have been corrupted.
-
Jun 8, 2016 5:57 PM in response to elcpuby jennamarietx,Thank you for your reply, Elcpu. As it turned out, after a couple of hours my Wi-Fi calling came on again, without me doing anything further! Apparently it just required some time after the upgrade, or perhaps the forced restart helped as well. I had to re-add my iPads to the "Allow Wi-Fi calling from another Device" list, but that was no problem.
Regards,
Jenna
-
Jun 8, 2016 6:00 PM in response to jennamarietxby elcpu,This time - good to hear regardless of what resolved it. If it works....