anaroo
Level 1 (4 points)
Safari

Q: Safari runs cooling fans fast

Hi, I have a strange problem: Safari after running for few seconds (i use MacBook Pro (13-inch, Mid 2012) with El Capitan, with all the latest updates) makes the cooling fans run very fast. Looking at the iStat Pro widget CPU runs at max 30% and the temperatures no more than shown on the screen shot but the raves are high. When i use Mozilla Firefox occasionally this happens too. It must be some plug-in or strange settings. would appreciate any comments/help. No other programs much greedier on CPU, like AutoCad etc,  do it.

Screen Shot 2016-06-07 at 12.13.46.png

MacBook Air (13-inch, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Jun 6, 2016 5:20 PM

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anaroo

Q: Safari runs cooling fans fast

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  • Helpful answers

  • by Allan Eckert,

    Allan Eckert Allan Eckert Jun 6, 2016 5:21 PM in response to anaroo
    Level 9 (53,491 points)
    Desktops
    Jun 6, 2016 5:21 PM in response to anaroo

    Please download and install EtreCheck from http://etrecheck.com/

     

    Run it and post the report here.

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jun 6, 2016 8:02 PM in response to anaroo
    Level 10 (120,962 points)
    Apple Music
    Jun 6, 2016 8:02 PM in response to anaroo

    Hi,

     

     

    You may have a Safari extension or third party plug-in installed that's causing a conflict. It’s easy to troubleshoot.

     

     

    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Uninstall one extension at a time, quit and relaunch Safari to test.

     

     

    If it's not an extensions issue, try troubleshooting third party plug-ins.

     

    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow plug-ins. Quit and relaunch Safari to test.

     

    If that made a difference, instructions for troubleshooting plugins here.

  • by anaroo,

    anaroo anaroo Jun 6, 2016 9:35 PM in response to Carolyn Samit
    Level 1 (4 points)
    Safari
    Jun 6, 2016 9:35 PM in response to Carolyn Samit

    Thanks Carolyn, will try your advice out when back to the other problematic computer.

  • by Eric Root,

    Eric Root Eric Root Jun 7, 2016 7:58 AM in response to anaroo
    Level 9 (70,245 points)
    iTunes
    Jun 7, 2016 7:58 AM in response to anaroo

    Try a SMC reset. The article covers when this is required, but doing this will not affect anything.

     

    Reset SMC

  • by anaroo,

    anaroo anaroo Jun 8, 2016 5:53 PM in response to Eric Root
    Level 1 (4 points)
    Safari
    Jun 8, 2016 5:53 PM in response to Eric Root

    Thanks Eric, Allan and Carolyn for your help,

     

    I have removed all plug-in and turned off an extension (one only: Mathematica) but it did not help. the fans keep on rising the revs the moment safari is turned on to up to 6200 and stay on around this level. With Mozilla FF the fans rev up slower to about 4200 then start dropping off to normal 2000 revs.  So this method did not work, i have put back the plug-ins and enabled the extension.

     

    I have reset SMC as per Apple instructions too but it did not help either.

     

    Here is a copy of the etrecheck report (thanks for this tip), maybe this will help:

     

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-09 12:51:29

    Download EtreCheck from https://etrecheck.com

    Runtime 2:18

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: No problem - just checking

     

    Hardware Information: ⓘ

        MacBook Pro (13-inch, Mid 2012)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro9,2

        1 2.9 GHz Intel Core i7 CPU: 2-core

        8 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless: Unknown    Battery: Health = Normal - Cycle count = 57

     

    Video Information: ⓘ

        Intel HD Graphics 4000

            DELL U2410 1920 x 1200 @ 60 Hz

     

    System Software: ⓘ

        OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour

     

    Disk Information: ⓘ

        APPLE SSD SM512E disk0 : (500.28 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 499.06 GB (106.17 GB free)

                Core Storage: disk0s2 499.42 GB Online

     

        OPTIARC DVD RW AD-5970H   ()

     

        ST4000DX002-1H2178 disk2 : (4 TB) (Rotational)

            EFI (disk2s1) <not mounted> : 210 MB

            Lacie media archive (disk2s2) /Volumes/Lacie media archive : 499.93 GB (150.56 GB free)

            LaCie BU 3.5 (disk2s3) /Volumes/LaCie BU 3.5 : 3.50 TB (1.93 TB free)

     

    USB Information: ⓘ

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. FaceTime HD Camera (Built-in)

        Action Star USB2.0 Hub

            Action Star USB2.0 Hub

                Canon CanoScan

                Brother HL-L2300D series

                Action Star USB HID

            Action Star USB HID

        Burr-Brown from TI USB audio CODEC

        VIA Labs, Inc.          USB3.0 Hub              1.5 TB

            VIA Labs, Inc.          USB3.0 Hub             

            Toshiba External USB 3.0 1.5 TB

            EFI (disk3s1) <not mounted> : 210 MB

            ASCE music (disk3s2) /Volumes/ASCE music : 1.50 TB (347.91 GB free)

        VIA Labs, Inc.          USB2.0 Hub             

            VIA Labs, Inc.          USB2.0 Hub             

            Logitech UE BOOM

            Generic Ultra Fast Media Reader

     

    Thunderbolt Information: ⓘ

        Apple Inc. thunderbolt_bus

            Other World Computing, Inc. Thunderbolt 2 Dock

                LaCie d2 TBT2 USB3

     

    Gatekeeper: ⓘ

        Mac App Store and identified developers

     

    Kernel Extensions: ⓘ

            /Applications/TuneClone.app

        [not loaded]    com.tuneclone.driver.TuneClone_Virtual_CDWriter (1.0.0d1 - 2012-01-15) [Support]

     

            /Library/Extensions

        [not loaded]    com.OWC.Thunderbolt2DockChargingSupport (1.0 - SDK 10.10 - 2016-06-07) [Support]

        [not loaded]    com.prolific.driver.PL2303 (1.6.0 - SDK 10.9 - 2016-06-07) [Support]

        [not loaded]    com.wibu.codemeter.CmUSBMassStorage (1.0.7 - 2016-06-07) [Support]

     

            /System/Library/Extensions

        [loaded]    com.protech.NoSleep (1.4.0 - SDK 10.10 - 2016-06-07) [Support]

     

            /Volumes/ASCE music/mac copy 20 10 14/[redacted]/Desktop/archive etc/loading sw/fusion + windows/VMware Fusion.app

        [not loaded]    com.vmware.kext.vmci (5.0.0 - 2012-08-05) [Support]

        [not loaded]    com.vmware.kext.vmioplug.10.1.14 (5.0.0 - 2012-08-05) [Support]

        [not loaded]    com.vmware.kext.vmnet (5.0.0 - 2012-08-05) [Support]

        [not loaded]    com.vmware.kext.vmx86 (5.0.0 - 2012-08-05) [Support]

        [not loaded]    com.vmware.kext.vsockets (5.0.0 - 2012-08-05) [Support]

     

    System Launch Agents: ⓘ

        [not loaded]    8 Apple tasks

        [loaded]    156 Apple tasks

        [running]    74 Apple tasks

     

    System Launch Daemons: ⓘ

        [not loaded]    43 Apple tasks

        [loaded]    159 Apple tasks

        [running]    89 Apple tasks

     

    Launch Agents: ⓘ

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-05-11) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-03-03) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2014-03-30) [Support]

        [not loaded]    com.teamviewer.teamviewer.plist (2015-05-07) [Support]

        [not loaded]    com.teamviewer.teamviewer_desktop.plist (2015-05-07) [Support]

        [running]    jp.co.canon.CUPSCAPT.BG.plist (2015-08-24) [Support]

     

    Launch Daemons: ⓘ

        [loaded]    com.adobe.agsservice.plist (2016-05-11) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-03-03) [Support]

        [loaded]    com.malwarebytes.MBAMHelperTool.plist (2015-12-16) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2014-03-30) [Support]

        [loaded]    com.teamviewer.Helper.plist (2015-03-03) [Support]

        [not loaded]    com.teamviewer.teamviewer_service.plist (2015-05-07) [Support]

        [running]    com.wibu.CodeMeter.Server.plist (2015-01-22) [Support]

     

    User Launch Agents: ⓘ

        [loaded]    com.adobe.ARM.[...].plist (2013-01-16) [Support]

        [loaded]    com.apple.AddressBook.ScheduledSync.PHXC...plist

        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

        [failed]    com.google.GoogleContactSyncAgent.plist (2012-05-19) [Support]

        [running]    com.spotify.webhelper.plist (2015-10-02) [Support]

     

    User Login Items: ⓘ

        NoSleep    Application  (/Applications/Utilities/NoSleep.app)

        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        VMware Fusion Start Menu    Application  (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)

     

    Other Apps: ⓘ

        [running]    com.etresoft.EtreCheck.200032

        [running]    com.protech.NoSleep.96992

        [running]    com.vmware.fusionStartMenu.94112

        [loaded]    402 Apple tasks

        [running]    189 Apple tasks

     

    Internet Plug-ins: ⓘ

        AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-11) [Support]

        QuickTime Plugin: 7.7.3 (2016-05-30)

        Default Browser: 601 - SDK 10.11 (2016-05-30)

        SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-27) [Support]

        GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-04-01) [Support]

        Silverlight: 5.1.41212.0 - SDK 10.6 (2016-05-18) [Support]

        Mathematica: 9.0.0.3824331 (2013-02-20) [Support]

        JavaAppletPlugin: Java 8 Update 91 build 14 (2016-06-09) Check version

     

    User internet Plug-ins: ⓘ

        rbjninstallplugin_2.85.47.8: rbjninstallplugin 2.85.47.8 - SDK 10.8 (2014-12-10) [Support]

        rbjnplugin_2.85.47.8: rbjnplugin 2.85.47.8 - SDK 10.8 (2014-12-10) [Support]

        Google Earth Web Plug-in: 7.0 (2012-12-15) [Support]

     

    Safari Extensions: ⓘ

        ClickToFlash - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2015-07-30)

        Wolfram Toolbar - Wolfram Research - http://www.wolfram.com (2016-03-02)

     

    3rd Party Preference Panes: ⓘ

        CodeMeter (2015-01-22) [Support]

        Java (2016-05-08) [Support]

        NoSleep (2015-10-28) [Support]

        Paragon NTFS for Mac ® OS X (2014-04-21) [Support]

     

    Time Machine: ⓘ

        Skip System Files: NO

        Mobile backups: ON

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 499.06 GB Disk used: 392.88 GB

        Destinations:

            ASCE BU 3.25TB [Local]

            Total size: 3.25 TB

            Total number of backups: 39

            Oldest backup: 15/06/1516625, 08:37

            Last backup: 20/05/1614121, 17:48

            Size of backup disk: Excellent

                Backup size 3.25 TB > (Disk size 499.06 GB X 3)

     

            LaCie BU 3.5 [Local]

            Total size: 3.50 TB

            Total number of backups: 24

            Oldest backup: 26/03/168613, 18:39

            Last backup: 9/06/1616124, 11:53

            Size of backup disk: Excellent

                Backup size 3.50 TB > (Disk size 499.06 GB X 3)

     

    Top Processes by CPU: ⓘ

           101%    com.apple.WebKit.WebContent(18)

             6%    WindowServer

             2%    kernel_task

             1%    fontd

             1%    SystemUIServer

     

    Top Processes by Memory: ⓘ

        1.34 GB    com.apple.WebKit.WebContent(18)

        835 MB    kernel_task

        303 MB    mds_stores

        246 MB    DashboardClient(3)

        188 MB    mdworker(11)

     

    Virtual Memory Information: ⓘ

        2.05 GB    Free RAM

        5.94 GB    Used RAM (2.12 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: ⓘ

        Jun 9, 2016, 12:45:15 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-09-124515_[ redacted].cpu_resource.diag [Details]

            /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

        Jun 9, 2016, 12:29:16 PM    Self test - passed

        Jun 9, 2016, 12:01:59 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-09-120159_[ redacted].cpu_resource.diag [Details]

        Jun 9, 2016, 11:51:13 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-09-115113_[ redacted].cpu_resource.diag [Details]

        Jun 9, 2016, 11:39:49 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-09-113949_[ redacted].cpu_resource.diag [Details]

        Jun 9, 2016, 11:32:20 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-09-113220_[ redacted].cpu_resource.diag [Details]

        Jun 9, 2016, 11:23:59 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-09-112359_[ redacted].cpu_resource.diag [Details]

        Jun 9, 2016, 10:31:48 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-09-103148_[ redacted].cpu_resource.diag [Details]

        Jun 9, 2016, 09:36:48 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-09-093648_[ redacted].cpu_resource.diag [Details]

        Jun 9, 2016, 09:30:11 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-09-093011_[ redacted].cpu_resource.diag [Details]

        Jun 9, 2016, 09:25:44 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-09-092544_[ redacted].cpu_resource.diag [Details]

        Jun 9, 2016, 09:19:31 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-09-091931_[ redacted].cpu_resource.diag [Details]

        Jun 7, 2016, 12:07:58 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-07-120758_[ redacted].cpu_resource.diag [Details]

        Jun 7, 2016, 11:22:10 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-07-112210_[ redacted].cpu_resource.diag [Details]

        Jun 7, 2016, 10:20:24 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-07-102024_[ redacted].cpu_resource.diag [Details]

        Jun 7, 2016, 10:16:40 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-07-101640_[ redacted].cpu_resource.diag [Details]

        Jun 7, 2016, 09:55:02 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-07-095502_[ redacted].cpu_resource.diag [Details]

  • by Eric Root,

    Eric Root Eric Root Jun 9, 2016 6:29 AM in response to anaroo
    Level 9 (70,245 points)
    iTunes
    Jun 9, 2016 6:29 AM in response to anaroo

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

     

     

     

     

    Safe Mode - About El Capitan

     

    Safe Mode Startup – El Capitan.

  • by anaroo,

    anaroo anaroo Jun 9, 2016 8:40 PM in response to Eric Root
    Level 1 (4 points)
    Safari
    Jun 9, 2016 8:40 PM in response to Eric Root

    Thanks Eric,

     

    I have established a new user with administrative rights and the safari was not causing any problems. So i went back to plug-ins again and removed all and put them back one by one allowing plenty of time. It seems safari runs ok after i removed SharePointBrowserPlugin and SharePointWebKitPlugin . so far no problems fans are running at quiet 2000 revs. 

     

    Cheers,