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Q: safari cannnot connet to server, how to solve this problem

how to solve the problem, safari cannot connet to server and doesnt load

MacBook Air, OS X El Capitan (10.11.5)

Posted on Jun 6, 2016 10:56 PM

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Q: safari cannnot connet to server, how to solve this problem

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  • by D.Cohen,Apple recommended

    D.Cohen D.Cohen Jun 6, 2016 11:23 PM in response to binit
    Level 6 (8,424 points)
    Desktops
    Jun 6, 2016 11:23 PM in response to binit

    Hi. If you have problems opening webpages, take a look at these troubleshooting techniques suggested by Apple.

    https://support.apple.com/en-us/HT204098


    Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"

    press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.


    Open Safari - Preferences - Privacy - Remove All Website Data.


    Open the Go menu with Option (Alt) key pressed - Library - locate Safari folder and move it to your desktop. Restart your Mac, open Safari and delete the folder from your desktop.


    Also, you may try these steps:


    Restart your Mac.


    Try Safe Boot:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - After your Mac boots up, restart it as you usually do.


    If this doesn't help, follow the instructions below:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

    - Click on Verify Disk and then, if asked to fix problems, on Repair Disk

    - After this, click on Verify Disk Permissions and then on Repair Disk Permissions

    - After the process is finished, shut down your Mac and turn it back on after about 30 seconds


    Hope this helps!

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jun 7, 2016 1:59 AM in response to binit
    Level 10 (120,962 points)
    Apple Music
    Jun 7, 2016 1:59 AM in response to binit

    Hi,

     

    Restart your internet modem and Wi-Fi router if you use one then restart your Mac and try Safari.


    If that doesn't help, you may have a Safari extension or third party plug-in installed that's causing a conflict. It’s easy to troubleshoot.

     

     

    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Uninstall one extension at a time, quit and relaunch Safari to test.

     

     

    If it's not an extensions issue, try troubleshooting third party plug-ins.

     

    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow plug-ins. Quit and relaunch Safari to test.

     

    If that made a difference, instructions for troubleshooting plugins here.


  • by Linc Davis,

    Linc Davis Linc Davis Jun 7, 2016 9:41 AM in response to binit
    Level 10 (207,936 points)
    Applications
    Jun 7, 2016 9:41 AM in response to binit
    safari cannot connet to server

    Which server? All? Some? Examples?