Richard$$$

Q: I recently purchased RAM for my macbook, the kind Apple told me to get. I installed it turned it back on and just got a little noise, no screen. Please help

I recently purchased 2 2Megabyte RAM cards to replace my 1 megabyte cards for my macbook as per Apple. I installed them and all I got was no screen and a little noise, what to do

please help

MacBook, Mac OS X (10.7.5)

Posted on Jun 6, 2016 3:30 PM

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Q: I recently purchased RAM for my macbook, the kind Apple told me to get. I installed it turned it back on and just got a little noi ... more

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  • by Phil0124,

    Phil0124 Phil0124 Jun 6, 2016 3:36 PM in response to Richard$$$
    Level 7 (26,973 points)
    iPhone
    Jun 6, 2016 3:36 PM in response to Richard$$$

    What ram exactly did you buy?

     

    Who told you this was correct for your MacBook?

     

    If you are getting a single beep, out of the Macbook, it indicates it cannot find any RAM installed.

    About Mac computer startup tones - Apple Support

     

    Are you sure they were correctly inserted in the MacBook?

  • by Csound1,

    Csound1 Csound1 Jun 6, 2016 3:36 PM in response to Richard$$$
    Level 9 (50,282 points)
    Desktops
    Jun 6, 2016 3:36 PM in response to Richard$$$

    What was this RAM

  • by Lanny,

    Lanny Lanny Jun 6, 2016 3:49 PM in response to Richard$$$
    Level 5 (7,900 points)
    Desktops
    Jun 6, 2016 3:49 PM in response to Richard$$$

    It would be helpful if you identified the model of your MacBook. It clearly isn't a 12" Retina MacBook, yet you posted to that forum area. I've requested that it be moved to the correct forum area.

     

    Note: It's GB (Giga bytes), not Mega bytes.

  • by Richard$$$,

    Richard$$$ Richard$$$ Jun 7, 2016 5:11 AM in response to Phil0124
    Level 1 (4 points)
    Jun 7, 2016 5:11 AM in response to Phil0124

    KOMPUTERBAY MAC MEMORY 2GB DDR2 800MHZ    PC2 6300,6400   200 PIN NON ECC. The Apple store told me to purchase this type, as for the fit they made a nice hardy clik

  • by Csound1,

    Csound1 Csound1 Jun 7, 2016 5:31 AM in response to Richard$$$
    Level 9 (50,282 points)
    Desktops
    Jun 7, 2016 5:31 AM in response to Richard$$$

    Send them back, buy replacements from OWC or Crucial

  • by Lanny,

    Lanny Lanny Jun 7, 2016 7:03 AM in response to Richard$$$
    Level 5 (7,900 points)
    Desktops
    Jun 7, 2016 7:03 AM in response to Richard$$$

    2nd request, tell us the model of your MacBook and we can provide more specific information.

     

    Click on the Apple menu's, "About This Mac," to identify the Model Identifier for your MacBook and report back.

  • by Phil0124,

    Phil0124 Phil0124 Jun 7, 2016 7:53 AM in response to Richard$$$
    Level 7 (26,973 points)
    iPhone
    Jun 7, 2016 7:53 AM in response to Richard$$$

    From what I can gather about Komputerbay, they have abysmal reviews, and several issues including mislabeled RAM, and other shady practices.

     

    We'll need to know what Model of Macbook you have before we can tell you if those specs are correct.

     

    But it sounds as if you got the wrong type of RAM from KomputerBay.  Personally as suggested by Csound1, I would order from OWC(Macsales.com) or Crucial.com.  They are high quality RAM providers and are highly regarded and recommended for Macs for their extensive testing.

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Jun 7, 2016 8:53 AM in response to Phil0124
    Level 6 (17,201 points)
    Apple Watch
    Jun 7, 2016 8:53 AM in response to Phil0124

    Komputerbay is a typical bargain basement brand.....can't even spell computer right

  • by Phil0124,

    Phil0124 Phil0124 Jun 7, 2016 9:26 AM in response to Mike Sombrio
    Level 7 (26,973 points)
    iPhone
    Jun 7, 2016 9:26 AM in response to Mike Sombrio

    Mike Sombrio wrote:

     

    Komputerbay is a typical bargain basement brand.....can't even spell computer right

    LOL!, yeah.

  • by K Shaffer,

    K Shaffer K Shaffer Jun 7, 2016 2:20 PM in response to Richard$$$
    Level 6 (14,279 points)
    Desktops
    Jun 7, 2016 2:20 PM in response to Richard$$$

    As indicated (only by the spec of low-quality marginal brand RAM - you said you bought)

    the computer you have 'may be' a MacBook5.2 (13-inch, Mid 2009) - confirm if that is so.

     

    • How to identify MacBook models - Apple Support

    • MacBook: How to remove or install memory - Apple Support

     

    MacBook5.2 (13-inch Mid-2009) specifications per http://mactracker are as follows:

     

    Introduced    May 2009

    Discontinued    October 2009

    Model Identifier    MacBook5,2

    Model Number    A1181

    EMC    2330

    Order Number    MC240LL/A


    Built-in Memory    None

    Maximum Memory    6.0 GB (Actual) 4.0 GB (Apple)

    Memory Slots    2 - 200-pin PC2-6400 (800MHz) DDR2 SO-DIMM

     

    Hard Drive Interface    3.0 Gbps Serial ATA (SATA)  {Helpful if upgrading to SSD}

     

    Examples of (2) quality reputable vendors of upgrade components:

    http://www.crucial.com/usa/en/apple-memory

    https://eshop.macsales.com/MyOWC/

     

    You would do better with tested upgrade components from reputable Mac-centric vendor

    manufacturers who've tried tested the exact spec chips they recommend in specific Macs.

    (Re-install original RAM memory to troubleshoot the remainder of MacBook hardware.)

     

    Good luck & happy computing!

  • by Richard$$$,

    Richard$$$ Richard$$$ Jun 7, 2016 4:58 PM in response to K Shaffer
    Level 1 (4 points)
    Jun 7, 2016 4:58 PM in response to K Shaffer

    Model Name: MacBook

      Model Identifier: MacBook4,1

      Processor Name: Intel Core 2 Duo

      Processor Speed: 2.4 GHz

      Number of Processors: 1

      Total Number of Cores: 2

      L2 Cache: 3 MB

      Memory: 2 GB

      Bus Speed: 800 MHz

      Boot ROM Version: MB41.00C1.B00

      SMC Version (system): 1.31f1

  • by stedman1,

    stedman1 stedman1 Jun 7, 2016 5:02 PM in response to Richard$$$
    Level 9 (73,355 points)
    Apple Watch
    Jun 7, 2016 5:02 PM in response to Richard$$$

    Your computer needs.

    Memory Slots2 - 200-pin PC2-5300 (667MHz) DDR2 SO-DIMM
  • by K Shaffer,

    K Shaffer K Shaffer Jun 8, 2016 1:26 AM in response to Richard$$$
    Level 6 (14,279 points)
    Desktops
    Jun 8, 2016 1:26 AM in response to Richard$$$

    So, it would appear you should have checked with more than one source before assuming

    the product you were to buy (memory RAM chips) was precisely identified. The information

    you provided earlier is what the RAM you bought would (maybe) work in, by specification.

    The bus speed is not the memory specification.

     

    I had performed a reverse lookup - with the limited information from the parts you bought.

     

    And provided links in my earlier reply so you could double-check sources of how to

    identify your MacBook (to get correct parts, etc) and know exactly what you have.

    • How to identify MacBook models - Apple Support

     

    This would have been much easier to determine the parts you need from either of

    the two links I provided (Crucial, or OWC macsales) so long as you knew your Mac.

     

    • Examples: (2) quality reputable vendors of upgrade memory components:

    http://www.crucial.com/usa/en/apple-memory

    https://eshop.macsales.com/MyOWC/

     

    An online identify by serial number lookup can also narrow the field of details to be able to

    find more information about your Mac; enough to start looking for parts or system software.

    'Mac Serial Number info - Lookup': https://www.powerbookmedic.com/identify-mac-serial.php

     

    Anyway, this should go without saying. Because I have an early 13-inch MacBook that uses

    the 667MHz memory chips; but there are so many MacBook builds between 2006-2010.

    The only MacBook which uses 800MHz 200-pin RAM is the model I'd looked up by specs.

     

    Please refresh your source of information.

    Good luck & happy computing!