Q: iTunes update for Windows 10 failure
iTunes update for Windows 10 failing with this message: There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
Has anyone come up against this problem?
Asus Laptop computer, Windows 10
Posted on Jun 5, 2016 5:27 PM
Repair Apple Software Update from the programs & features control panel, and then try again.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with third party software.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
Posted on Jun 7, 2016 8:55 AM