richbatsford

Q: Bluetooth not working on iMac 2011

Hi Folks

 

I bought a second iMac 2011 a couple of weeks ago.  It had a fresh Yosemite install but bluetooth wasn't working.  I installed El Capitan, but still no joy.

 

Ive tried resetting the PRAM and SEC, neither has brought the bluetooth to life - in fact they didn't seem to change anything so Im not 100% I did them correctly.

 

I also tried it rebooting in Safe Mode - didnt work then either.

 

When I switch Bluetooth on there are no error message, it just doesn't pick up any other device including a keyboard (which I know works with my Macbook Pro) or my iPhone.

 

Any help gratefully received. Being as its 27 inch its a bit bulky and Id rather not take it to the Apple Store if I can avoid it.

 

cheers

 

Rich

iMac, OS X El Capitan (10.11.5)

Posted on Jun 6, 2016 9:52 PM

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