-
All replies
-
Helpful answers
-
Jun 9, 2016 8:41 AM in response to andypandy100by alex_h1,Howdy andypandy100,
Thanks for using the Apple Support Communities!
I understand from your post that you've restored your Windows PC back to its factory settings, and now you'd like to either get your Apple Music back, or download your previously purchased songs. For help with both of these processes, please follow through the information below.
On a Mac or PC
- Open iTunes.
- Click Sign In, and then enter your Apple ID and password.

- Click your name and select Purchased from the menu.

- Click "Not in My Library" to view purchased content that isn't on your computer.

- Scroll to find the item that you want to download.
- Click the Download icon
in the upper-right corner of the item that you want to download. Your song downloads to your library.
To add songs, albums and playlists from Apple Music to My Music, make sure to turn on iCloud Music Library on your device.
Add songs, albums, and playlists
You can add songs, albums, playlists, and music videos to your library from anywhere in Apple Music. Items you add on one device are also added to your other devices that are signed in to Apple Music.
On your Mac or PC
- In iTunes, find the song, album, or playlist that you want to add in the New or For You tabs, or search within Apple Music. You can search Apple Music from any tab except the iTunes Store.
- Click the More Options icon
to the right of the song or album name. - Click
Add to My Music.
Songs and albums appear under My Music. Playlists appear in the sidebar of the Playlists tab under Apple Music Playlists.
Download songs, albums, and playlists to listen to offline
You can download songs, albums, or playlists to your device so that you can listen to them when you're not connected to the Internet.* You must download songs, albums, or playlists on each device that you want to use for offline listening.
On your Mac or PC
- In iTunes, find the item that you want to download in the My Music or Playlists tab. You can't download items to listen to offline from the iTunes Store.
- Click the cloud icon to the right of the song's name, on the album cover, or to the right of the playlist's name.
Songs and albums appear under the My Music tab. Playlists appear in the Playlists tab, under Apple Music Playlists in the sidebar.
Add music from the Apple Music catalog to your library on your iPhone, iPad, iPod touch, Mac, or PC
Cheers.
