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Helpful answers
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Jun 8, 2016 9:51 AM in response to MacMasterEby MoonJ.,HI MacMasterE,
Thanks for using the Apple Support Communities. I'm happy to provide you with some resources to get your mic working again so that people can actually hear you.
It sounds like you've already done some great troubleshooting for this issue. Before you continue, make sure to look over this article and ensure you've tried everything listed:
Get help with the microphones on your iPhone, iPad, and iPod touch
If when you completely reinstalled iOS on the iPhone, you set it up as new during the setup and did not restore a backup, then this is likely a hardware issue. If that is the case, you would want to explore service options for your iPhone:
Good luck getting it working, have a great rest of your day!
