MacMasterE

Q: Siri, speaker works, when I make a call, no one can hear me.

I did a factory reset, I reset everything, did a complete reinstall and I'm still having the issue.  They can hear me when I put them on speaker, but without the speaker, no one can hear me.  Hey Siri works. 

Posted on Jun 6, 2016 2:45 PM

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Q: Siri, speaker works, when I make a call, no one can hear me.

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  • by MoonJ.,

    MoonJ. MoonJ. Jun 8, 2016 9:51 AM in response to MacMasterE
    Community Specialists
    Jun 8, 2016 9:51 AM in response to MacMasterE

    HI MacMasterE,

     

    Thanks for using the Apple Support Communities. I'm happy to provide you with some resources to get your mic working again so that people can actually hear you.

     

    It sounds like you've already done some great troubleshooting for this issue. Before you continue, make sure to look over this article and ensure you've tried everything listed:

     

    Get help with the microphones on your iPhone, iPad, and iPod touch

     

    If when you completely reinstalled iOS on the iPhone, you set it up as new during the setup and did not restore a backup, then this is likely a hardware issue. If that is the case, you would want to explore service options for your iPhone:

     

    iPhone Service Answer Center

     

    Good luck getting it working, have a great rest of your day!