Totobac
Level 1 (4 points)
Desktops

Q: Mac glitching out like crazy!! (Pictures)

HI.. I am having a very big problem with my mac. I have had this before, but restarting was enough. Okay, I'm gonna show a picture of my mac. Get ready!

 

image.jpeg

So. (Its upside down in the picture idk why) but this keeps going and my reinstalling el captain isnt moving a centimeter at all.. So, can anyone help me fix this? Btw my mac is 7 years old ...

iMac, OS X El Capitan (10.11), 7 years old, has crashed alot

Posted on Jun 8, 2016 11:02 AM

by macjack,Apple recommended
macjack macjack
Level 9 (55,699 points)
Mac OS X
A:

It looks like a graphics card issue. Take it to any Apple Store for a free evaluation.

Posted on Jun 9, 2016 9:13 AM

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Totobac

Q: Mac glitching out like crazy!! (Pictures)

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  • Helpful answers

  • by macjack,Apple recommended

    macjack macjack Jun 9, 2016 9:13 AM in response to Totobac
    Level 9 (55,699 points)
    Mac OS X
    Jun 9, 2016 9:13 AM in response to Totobac

    It looks like a graphics card issue. Take it to any Apple Store for a free evaluation.

  • by rkaufmann87,Apple recommended

    rkaufmann87 rkaufmann87 Jun 9, 2016 9:13 AM in response to Totobac
    Level 9 (58,476 points)
    Photos for Mac
    Jun 9, 2016 9:13 AM in response to Totobac

    That photo gives every indication of a failing GPU. As this is a hardware issue, your choices are getting it fixed at your local AASP or replacing the computer. If you wan t to take it in for service at an AASP however you don't know of any in your area, please click https://locate.apple.com/country to begin finding one.

     

    Good luck!

  • by Totobac,

    Totobac Totobac Jun 9, 2016 9:14 AM in response to rkaufmann87
    Level 1 (4 points)
    Desktops
    Jun 9, 2016 9:14 AM in response to rkaufmann87

    How much would replacing cost?

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Jun 9, 2016 9:24 AM in response to Totobac
    Level 9 (58,476 points)
    Photos for Mac
    Jun 9, 2016 9:24 AM in response to Totobac

    We would have no idea of the cost to replace the GPU or the iMac. That is why you need to speak to an AASP to gather that information and then determine for yourself the path you want to take.

     

    However considering the age of the computer (7+ years old) I would say it makes more sense to replace the computer than to repair it. Before you do, of course back up the computer using Time Machine or create a bootable clone. Then when you get a replacement Mac you can migrate to the new machine when you turn it on for the first time. Apple explains this in Move your content to a new Mac - Apple Support.

     

    If you do decide to buy a replacement Mac, one thing to consider is one of Apple's refurbished machines. There is no downside to these, you can find them by looking at the bottom of Apple's home webpage and click Refurbished.