jeager615
Level 1
(5 points)
iTunes
Q: How to get my account not to be disabled?
I got rid of my iphone but still want to use iTunes, but my account says disabled whenever I try to download music in iTunes. How can I fix this?
Windows 10
by King_Penguin,Apple recommended
King_Penguin
Level 10
(132,655 points)
iTunes
If it’s been disabled for security reasons then resetting the password might fix it : If your Apple ID has been locked - Apple Support
You might then need to log out and back into your account wherever you're using it : What to do after you change your Apple ID email address or password - Apple Support
If that doesn't fix it then contact iTunes Support : https://www.apple.com/emea/support/itunes/contact.html
