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bittenfromtheapple

Q: My latest podcast episode is not showing up in the store...

My latest podcast was uploaded 48 hours ago and it is not in the iTunes store despite already being available on Google Play, Stitcher and for iTunes subscribers.

 

https://itunes.apple.com/us/podcast/so-fresh-so-prince/id1018702120?mt=2

 

http://feeds.soundcloud.com/users/soundcloud:users:161508813/sounds.rss

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Jun 8, 2016 11:11 AM

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Q: My latest podcast episode is not showing up in the store...

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  • by Roger Wilmut1,Apple recommended

    Roger Wilmut1 Roger Wilmut1 Jun 8, 2016 2:02 PM in response to bittenfromtheapple
    Level 9 (78,345 points)
    iTunes
    Jun 8, 2016 2:02 PM in response to bittenfromtheapple

    It usually takes 1-2 days for a new episode to appear in the Store, but it can be longer. It's only just over 48 hours now; as the episode appears for subscribers there's a good chance it will appear in the next day or so, but if it doesn't, go to Podcasts Connect, sign in, select your podcast and click 'Refresh Feed'. Give it time - the Store may take a day or two to update. If it doesn't work, contact Support and ask for a re-index: that may solve it. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

  • by bittenfromtheapple,

    bittenfromtheapple bittenfromtheapple Jun 8, 2016 5:45 PM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    Jun 8, 2016 5:45 PM in response to Roger Wilmut1

    I'd like to know what has changed to cause such a large increase in the amount of time it takes for new podcasts to show up in the store? For nearly a year, podcasts have shown up in the store within an hour after they were posted.

  • by Robert Walch,

    Robert Walch Robert Walch Jun 8, 2016 7:31 PM in response to bittenfromtheapple
    Level 4 (1,872 points)
    Jun 8, 2016 7:31 PM in response to bittenfromtheapple

    Starting around the middle off last week iTunes started slowing down on the updates.

     

    Apple is aware of the issue and working on a fix.  It is now taking 1 to 3 days to show new episodes on the iTunes store pages.

     

    This slow down does NOT affect your current subscribers.  It is important to make sure you tel your audience to subscribe to your show - that is the only way to assure they get new episodes once released.

     

    Again Apple knows of the slow down and is working to speed up new shows appearing on the iTunes store pages.

     

    Rob W

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Jun 10, 2016 7:52 AM in response to bittenfromtheapple
    Level 9 (78,345 points)
    iTunes
    Jun 10, 2016 7:52 AM in response to bittenfromtheapple

    bittenfromtheapple wrote:

     

    For nearly a year, podcasts have shown up in the store within an hour after they were posted.

    You've been lucky. The norm has been 1-2 days, before the current slowdown.