Peter Bruderer

Q: Home Sync wants to use the Login Keychain

Since the upgrade to 10.9.4 I'm asked to enter the password for the keychain every time I reboot my machine.

 

keychain.png

 

I use portable Home Directory and iCloud keychain sync.

 

So far I have not yet found a solution to bypass this problem.

 

Does anyone else have this problem?

Posted on Jul 3, 2014 11:48 AM

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Q: Home Sync wants to use the Login Keychain

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  • by nick-without-a-name,

    nick-without-a-name nick-without-a-name Jun 6, 2016 10:17 AM in response to JAGUK
    Level 1 (12 points)
    Servers Enterprise
    Jun 6, 2016 10:17 AM in response to JAGUK

    @JAGUK: I also have tried Cloud Station. I think it's great for soho environments. But it lacks one of the two reasons I use Homesync for: making it possible to use today computer A and the next day computer B.

    Sure, we all know network homefolders. But since it puts really heavy I/O load on the server disks, I don't use that anymore.  It has become too slow for current systems.

  • by sdf_iain,

    sdf_iain sdf_iain Jun 6, 2016 10:48 AM in response to nick-without-a-name
    Level 1 (8 points)
    Mac OS X
    Jun 6, 2016 10:48 AM in response to nick-without-a-name

    I didn't see any other files in my list of skipped files that even looked like they would be related to the Keychain. 

     

    However, Apple did fix a bug I'd reported involving Parental Control time limits, so filing a radar might actually get it fixed.

  • by JAGUK,

    JAGUK JAGUK Jun 9, 2016 2:53 AM in response to nick-without-a-name
    Level 1 (33 points)
    Servers Enterprise
    Jun 9, 2016 2:53 AM in response to nick-without-a-name

    Hey, very true but for the very odd occasion that we actually use that feature of mobile type accounts it seems like we're having to deal with a ridiculous situation that annoys the **** out of every single user, every single day.

     

    If I'm thinking along these lines then there must be other admins having similar thoughts. It's just crazy that Apple hasn't openly attempted to address this.

     

    However, I'll give sdf_iain's suggestion a go as I've tried every other potential solution over the years!! I'll report back if it has any effect whatsoever.

     

    Justin

  • by JAGUK,

    JAGUK JAGUK Jun 9, 2016 6:30 AM in response to sdf_iain
    Level 1 (33 points)
    Servers Enterprise
    Jun 9, 2016 6:30 AM in response to sdf_iain

    Hey sdf_iain,

     

    Just came to look into the preference sync settings and noticed that the two items that you previously mentioned are already in the skipped items list by default (see screenshot).

     

    Screen Shot 2016-06-09 at 14.26.20.png

     

    Regards, Justin

  • by appreciate,

    appreciate appreciate Jun 9, 2016 7:36 AM in response to Peter Bruderer
    Level 4 (1,276 points)
    Mac OS X
    Jun 9, 2016 7:36 AM in response to Peter Bruderer

    Click on go > hold option key > library > keychain > select all contents  of keychain folder by key board short cut command +A , then delete them ( command + delete ) into the trash .

    Restart from apple logo and empty the trash , by doing so fresh contents will be recreated in keychain folder .

    When safari is opened this pop will go away .

    Sometimes in very rare cases keychain folder is deleted into the trash , then restart from apple logo and empty the trash , after few minutes a new fresh key chain folder is recreated once again automatically .

    Suppose we directly delete from trash a pop will be there skip , would like to continue .

    So , it is COMPULSORY  to restart from apple logo , then empty the trash ( note if we skip the step and directly browse ) corrupted data will be running in the background )

     

    Note : now key chain is empty and all passwords are gone . if you go in airport utility via spotlight , click on base station it will prompt for wireless network password , enter it .

  • by JAGUK,

    JAGUK JAGUK Jun 9, 2016 7:43 AM in response to appreciate
    Level 1 (33 points)
    Servers Enterprise
    Jun 9, 2016 7:43 AM in response to appreciate

    Hi appreciate,

     

    Unfortunately this has been posted in here before and only temporarily fixes the issue (one, maybe two reboots).

     

    Justin

  • by nick-without-a-name,

    nick-without-a-name nick-without-a-name Jun 9, 2016 7:59 AM in response to Peter Bruderer
    Level 1 (12 points)
    Servers Enterprise
    Jun 9, 2016 7:59 AM in response to Peter Bruderer

    @Justin: Please note that peforming automatic background sync of (Preferences)files can lead to loads of errors presented to the enduser. Home Sync trips over every file that is open and reports this to the enduser. In my experience endusers have no clue what to do with the error and get anoyed.

     

    @appreciate: as per ASCP training documentation: it is not recommended to manually trash Keychain files (OS X support Essentials 10.11 page 232). Instead, use Keychain access. Having said that: It is common practise to trash the Keychain files.

  • by JAGUK,

    JAGUK JAGUK Jun 9, 2016 8:39 AM in response to nick-without-a-name
    Level 1 (33 points)
    Servers Enterprise
    Jun 9, 2016 8:39 AM in response to nick-without-a-name

    Hey nick-without-a-name,

     

    Thanks for the continued replies.

     

    Thanks for the info... you're the first person to mention this so I will remove the background sync setting. Is this the same for Home sync also?

     

    I have historically tested having preference sync completely off but it doesn't have any effect on the homesync (and messages) keychain popups that we all get annoyed with on a daily basis!

     

    Cheers, Justin

  • by nick-without-a-name,

    nick-without-a-name nick-without-a-name Jun 9, 2016 9:17 AM in response to JAGUK
    Level 1 (12 points)
    Servers Enterprise
    Jun 9, 2016 9:17 AM in response to JAGUK

    Hi Justin,

     

    Preferences Sync is meant to run at login and/or logout while the user is not affecting these files. The optimum setting is to sync the whole homefolder during login and /or logout. Since this takes too long from most users, Preferences Sync is meant to log the user in and out as fast as possible. Home Sync could be used while the user is logged in.

    In my pratise however, I see that background sync during the day cause all kinds of error messages. You can setup additional rules by importing the Managed Client app (/System/Library/CoreServices)  into Workgroup Manager to supress errors. However, I found this not working well enough.

    I am not sure if you also can do this using configuration profiles.

     

    So my current default setup is this:

    Preferences sync: on log in and log out

    Home sync on log out and manually.

     

    But this all has no effect to the original problem of this thread.

  • by JAGUK,

    JAGUK JAGUK Jun 9, 2016 10:03 AM in response to nick-without-a-name
    Level 1 (33 points)
    Servers Enterprise
    Jun 9, 2016 10:03 AM in response to nick-without-a-name

    Hey,

     

    Thanks for the reply and understand what you're saying.

     

    I'm happy with Homesync itself and the control it gives us, it's just these **** popups that drive everyone crazy!

     

    I wonder if these popups would exist if we switched to using local user accounts (still with profiles and homesync etc). It's not actually something that I have really tested to be completely honest.

     

    When I joined the company we were already using mobile accounts but to be honest we don't really need to be using this for the majority of users.

  • by sdf_iain,

    sdf_iain sdf_iain Jun 9, 2016 12:02 PM in response to JAGUK
    Level 1 (8 points)
    Mac OS X
    Jun 9, 2016 12:02 PM in response to JAGUK

    I want to be very clear, I'm only using HomeSync to manage our home network and I may have moved on to some other issue rather than actually figuring out how to resolve this issue.  I would strongly advise everybody to file a radar, if we don't complain Server won't receive the attention it deserves.

  • by nick-without-a-name,

    nick-without-a-name nick-without-a-name Jun 10, 2016 2:35 AM in response to sdf_iain
    Level 1 (12 points)
    Servers Enterprise
    Jun 10, 2016 2:35 AM in response to sdf_iain

    I filled a bugreport on Juy 8th 2015 (bug 21721161).  It is still open.

    I have no idea whether or not someone has read the report, status is 'open'.

  • by nick-without-a-name,

    nick-without-a-name nick-without-a-name Jun 13, 2016 6:55 AM in response to Peter Bruderer
    Level 1 (12 points)
    Servers Enterprise
    Jun 13, 2016 6:55 AM in response to Peter Bruderer

    Did anyone try these steps on an affected computer?

     

    1. Enter Keychain access
    2. Change the password of the login.keychain to something different than the user password --> this breaks the synchronization of the user account password and login.keychain password.
    3. Quit Keychain access
    4. Log out the current user all together
    5. Log back in.
    6. Launch an application that has information stored in the login.keychain
    7. Note that you are asked to enter the keychain password.
    8. Go back to Keychain access and change the login.keychain password back to the user password. --> this should relink synchronization of the user password an login.keychain password.

     

    Also there should be an option in Keychain --> Preferences --> First Aid --> 'Synchronize login keychain password with account'.

    However, on my computer this 'First Aid' tab is nowhere to be found.  I cannot find Keychain first aid anymore.

     

    Source: OSX support Essentials 10.11 training (ISBN 013442820X) chapters 7 and 8.

  • by JAGUK,

    JAGUK JAGUK Jun 17, 2016 7:02 AM in response to nick-without-a-name
    Level 1 (33 points)
    Servers Enterprise
    Jun 17, 2016 7:02 AM in response to nick-without-a-name

    pretty sure that I'd tried this before but tried again and unfortunately had zero effect on the homesync popup

     

    I don't know why but Keychain First Aid was removed from 10.10

  • by nick-without-a-name,

    nick-without-a-name nick-without-a-name Jun 17, 2016 7:14 AM in response to JAGUK
    Level 1 (12 points)
    Servers Enterprise
    Jun 17, 2016 7:14 AM in response to JAGUK

    Now you mention that, I remember!

    Well, that means there is a real glitch in the MacOSX Support Essentials 10.11 certification course book. The chapter about keychain management contains a section about syncing the keychain password with the local account. This section also contains a screenshot where the Preferences pane has three tabs, the middle one being 'First Aid'.

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