bobfromsaint pete beach
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Q: using Apple Lightning Digital AV Adapter for iPad Air 2 Models (MD826ZM/A)

Tried connecting the Apple Lightning Digital AV Adapter for iPad Air 2 Model (MD826ZM/A) to 2 different television sets using an open and active HDMI port and all I get is nothing - no connection is found or detected.

 

Connected the Adapter to the Air 2 first, then powered on the iPad, then powered up TV,switched Source to appropriate input and nothing.

 

Any ideas/suggestions?

iPad Air, iOS 9.3.2, Air 2 Purchased June 2016

Posted on Jun 7, 2016 10:56 AM

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bobfromsaint pete beach

Q: using Apple Lightning Digital AV Adapter for iPad Air 2 Models (MD826ZM/A)

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  • by babowa,

    babowa babowa Jun 9, 2016 1:10 PM in response to bobfromsaint pete beach
    Level 7 (32,078 points)
    iPad
    Jun 9, 2016 1:10 PM in response to bobfromsaint pete beach

    You can have the adapter replaced by Apple - it is an Apple product and the warranty for it should be with Apple. In fact, I had not purchased the adapter from Apple either - I had bought it at an AASP.

     

    There is nothing to be nervous about with a reset as long as you have a backup. As well, since this is a brand new iPad, then maybe there is something amiss with it. Take it to the Genius Bar (make an appointment first using the Apple store app - download that to your iPad) - you're covered by your warranty, so take advantage of it.

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