Q: We're back.

Just a further remark on formatting. When I view the list of posts using Safari on iPad air, I can see 5 posts, 15 lines of text, with one or more blank lines between each. 5 of those lines contain "Read full post". Couldn't the link anchor be applied to the post title, instead of wasting two lines for each? Isn't it natural to click the title for more info?

OK, so here are two good points.

Showing the latest poster in the list view saves me opening the thread to see if anyone has replied.

And different icons for solved, helped, and recommended, solves my previous issue of recommended appearing to indicate solved in the list.

So, good thinking there, but I hate the giant font and all the useless whitespace. BTW, the old tiny font is still featured in this Reply window, it just balloons when poated.

Oops. When a post has only one Helpful reply, the page says "There's more to the conversation" and offers "See all replies". But when I click on it, there is only one reply. This logic should be sensitive to this case, where all the replies have already been promoted to the top. This is like a GUI that says "There are 1 results matching your query".

I've addressed some of the white space issues and the font size at Minimal CCS tweaks for ASC, although those will only help on a computer where you can add your own CSS overrides.

tt2

Also sorely missing is a direct link to the latest reply to the thread.

tt2

+1.7

turingtest2 wrote:

 

Also sorely missing is a direct link to the latest reply to the thread.

 

tt2

+10

bobseufert wrote:

 

Si what do you think if the update ?

Si, yo creo que este update es una montaña de...  well I'll stop there. 

By the way, your Spanglish is as good as mine but I have an excuse!   

I agree. Once you're viewing "All replies", there's a link to the last page, but not the last post. That should be available right up with the original post, as it was before. As I mentioned, this is particularly needed in multi-year threads, since only the tail contains new information. Incidentally, is there a link back to the first post? I didn't notice one. That's useful if you're linked into the middle of a thread and want to start from the top.

The original question now carries over to every page so home will get you there but when the panel is hovering at the top of the page the thread title would be a useful link back to it.

tt2

Wasn't this update supposed to convert every question and answer into nothing but emoticons and sad trombone sounds?

Hello Bob,

Not exactly. The last button goes to the same position on the last page of the discussion. When I used the one at the top of the first page, after scrolling down and hitting "Show all replies", it took me to the top of this page. When I scrolled down and used the button at the bottom, it took me to the bottom.

But I'd like to add another gripe. The date of the first post shoild be shown above it, with the decoration, the same as on all the replies. I use it to recognize those multi-year threads that have been reawakened. With the new design, I have to scroll through the original post before seeing the date.

Another observation is that, when you hit the next page arrow, the display immediately updates to Page 2, even though the content has not changed. This makes interaction awkward because you may start looking for something on the page before it's loaded.

Was this actually beta tested, or are the designers so certain of perfection that no serious testing is required?

Of all the "updates" of ASC over the the years, this has to be the worst of the worst.

Can we have a larger font please? There seems to be a few more than one line showing on screen...thanks.

Apple wrote:

Apple Support Communities has never looked better.

It's a good thing that Apple disagrees since they seem to be the only ones that believe what's quoted above.