HT204510: Restart your Apple Watch

Learn about Restart your Apple Watch
saiteacher

Q: Did my watch overheat?

I was outside for 30 minutes, my watch was working fine. When I came in it had stopped working. Have you seen this problem before? It won't charge or restart.

Posted on Jun 9, 2016 8:14 PM

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Q: Did my watch overheat?

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  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jun 9, 2016 8:19 PM in response to saiteacher
    Level 10 (120,094 points)
    Apple Watch
    Jun 9, 2016 8:19 PM in response to saiteacher

    Hi...

     

    "Apple Watch is designed to work best in ambient temperatures between 32° to 95° F (0° and 35° C), and should be stored between ambient temperatures of -4° and 113° F (-20° and 45° C).

    For example, Apple Watch shouldn’t sit unattended in direct sun for long periods, undergo dramatic changes in temperature or humidity, or be left in a car on hot days. Storing and using your device outside of the recommended temperature range could shorten its battery life or cause other damage."

    Above information from here >  https://support.apple.com/en-us/HT204508

     

    Allow the watch to restore to room temperature then try charging it then see if it will restart.

    If not, try here >>   If your Apple Watch doesn't respond or won't turn on

    If you see the Apple logo or a red exclamation mark during startup, and your Apple Watch appears to restart or never fully starts up, contact Apple Support.

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 Jun 9, 2016 8:18 PM in response to saiteacher
    Level 8 (43,474 points)
    iPhone
    Jun 9, 2016 8:18 PM in response to saiteacher

    Have you tried pressing both the digital crown and side button for 10-15 seconds, until the Apple boot logo appears? This is a force restart.